Development and implementation of strategies to achieve annual goals set by top management.Comprehensive team management, including hiring, training, performance evaluation, and development.Monitoring and analysis of performance indicators to identify improvement opportunities and implement corrective actions.Establishment of partnerships throughout the value chain, from direct customers to representatives, aiming to strengthen relationships and drive results.Conducting frequent visits to customers to ensure the quality of services provided and identify growth opportunities.Evaluation and provision of guidance and support to the team to ensure standardization of best practices and alignment with organizational objectives.Effective management of budget and resources under my responsibility.Administration of contracts with key customers and preparation of technical quotations.Keeping abreast of industry trends and practices, seeking opportunities for innovation and continuous improvement.Regular assessment of product competitiveness in the market.Strict compliance with norms and procedures related to Quality Management Systems, Environment, Occupational Health and Safety, and Compliance.