Management of the entire project life cycle, controlling the activities (scope, deadline and cost).Acting as the focal point of the project for problem solving, supporting the IT team in the validation and correction of problems after projects.Follow-up and technical support to the teams and suppliers who are carrying out the activities in the projects and programs.Mapping of processes and requirements, proposing solutions for the business areas based on the knowledge of the company's systemic and technological solutions.Preparation of the terms of reference for bidding documents, containing the technical and functional specifications, actively participating in the proofs of concept of bids.Monitoring and technical audit of the development of systems and the provision of services performed by third parties.ools used: SQL (SQL Server, MySQL, Oracle), JavaScript, C#, VBA, ETL (SSIS/Visual Studio), MS SharePoint, API/Web Services, Azure Cloud, Azure DevOps, ITSM OTRS, Power BI, Power BI Report Server, TFS, Project Management Methodologies/Frameworks (Scrum, Kanban/MS Planner, ITIL, PMBOK) and Office 365 (Project, Excel, Power Point).Cases:- I supported the management of the Sesc Mesa Brasil 2.0 project, implementing a new version of the administrative and operational portal of the internationally renowned Sesc Mesa Brasil program in all States of Brazil, with a budget above BRL 1M, approximately 1200 hours of work and more than 40 professionals, including Stakeholders and Project Squad.- I managed the migration of all Google-based systems at Sesc Departamento Nacional to Microsoft 365 (service accounts, artifacts, business), with an approximate budget of BRL 60k, approximately 400 hours of work and more than 400 professionals.- I architected Demand Control panel in Power BI, integrating several data sources (MS Planner and ITSM) integrated via REST API with relational modeling and storage in SQL Server, in sync with the Power BI Report Server repository.

Responsible for maintaining and improving Budget Planning and Costing systems based on exclusive activities for the Globosat Channels.Development of applications for Annual Budget Control and monthly monitoring of Revenues, Expenses and Investments, in addition to other solutions for Grupo Globo Billing.Improvement of cloud update rules, with the application of tuning throughout the billing update flow;Use of ETL tools in the development of data loads originating from different company systems serving as a data source for the ABC Costing system.Responding to requests from users in the financial area, understanding their needs and proposing new features for the systems.Team training and development.Tools used: SQL (SQL Server, MySQL, Oracle), VBA, ETL (SAP BODS, Oracle ODI), SAP BOBI (BusinessObjects), SAP ERP, SAP Mediation, SAP BRIM, SAP S/4HANA, Hyperion Planning, MediaPulse, WR, IBMS, Eclipse, MyABCM, Oracle Cloud, ServiceNow, API/Web Services, Methodologies/frameworks for Project Management (Scrum, Kanban/Trello, COBIT, ITIL, PMBOK) and Office (Excel, Power Point).Cases: - I updated ETLs in SAP Data Services to generate FP&A information regarding Technical Services (WR, MediaPulse, IBMS), improving the quality of information and agility in billing delivery for Globo Group.- I developed a process for extracting various data sources from activities carried out by cable TV operators and TVOD, SVOD and TVOD services, transforming the data financially for the SAP CC and SAP CI platforms, improving the update process for billing Globo TV.

Leadership of teams with different Operational and Technical profiles (Applications, Support, Processes, etc).Advanced knowledge of processes related to the Operation of Electric Energy Generation and Transmission in the National Interconnected System (ONS) and Oil & Gas (BR Petrobras), with extensive relationship with the areas of each organization (direction of meetings, application of workshops and training, project development).Modeling of several systemic processes, identifying opportunities in the structuring of systems and technological environments (creation and treatment of ETLs; construction and maintenance of strategic, managerial and operational panels; maintenance of Data Warehouse).Development and treatment of projects (PMO Office - JIRA), participating in all stages of the project until delivery, specific practices and frameworks for each need (Agile, Scrum, PMBOK, COBIT, ITIL).BI/Big Data/Statistics expert level, using tools such as: Informix; SQL, NoSQL, .Net; JQuery, C#, VBA, ETL (SSIS/Visual Studio, PowerCenter); SAP Business Objects, SAP BW, SAP Lumira, Sharepoint, Oracle, PeopleSoft, MicroStrategy, SAS, PowerDesigner, SAP BPC, BPMN, Tableau, Power BI, R, Python, Hadoop, Git, Jenkins, Excel, Access.Cases:- I set up the reporting structure for the entire financial area of ONS in a BusinessObjects environment, indicating new views for presenting results, improving the interpretation of numbers and expanding new options in decision making.- Participated in the leadership of the project regarding the implementation of Purchase and Sales Control Panels for BR Petrobras in SAP BO, returning information in real time and with extensive detailing of analytical and managerial information.- Structured dashboards with Strategic and Managerial visibility of BR Petrobras' KPI's in SAP BO and SAP BW, with numerous time dimensions (history monitoring), supporting with extreme quality and agility to Directors in decision situations.

Leadership in activities inherent to operational management processes (CRM).Advanced knowledge of Anatel processes (STFC, SMP, SCM).Optimization of management processes, with analytical mapping along with support areas and daily use of PDCA.Development of projects, participating from conception to completion, providing support to the areas involved.Generation of analyses, presenting the information and the best opportunities to the business, through Simulations, Projections and Studies.Extraction and monitoring of managerial and operational data through ETL tools with programming/modeling/architecture in Data Warehouse, striving for assertive and immediate delivery of requested information, identifying new systemic applications for maintaining the organization's BI.Support and consultancy to management, operational and support areas, through meetings, training and workshops.Cases:-I participated in the construction, implementation and training of a BI tool for handling STFC terminals: • Control of operational tillering; • Control of Monitoring and Execution of Treatments by entry order.-I modeled the use/maintenance process of underperforming corporate tools, allowing to maximize the operational potential (productivity), resulting in a decrease in the SLA for the delivery of repair treatments.

Customer service.Store management such as purchase and sale of products, breakage numbers, stockcontrol, entry/return/exit of products.Experience in systems: accounting (SAP/R3); employee sheet recording (RONDA);physical and financial stock managers; interface in cash flow (Store Vanguard Support) and other controls (credit administrators).Supply Chain Operator (Supply Chain - responsible for the general analysis of purchases, control of supply and guidance of the Aux. Operations team).Team management.Analysis for seasonal actions and campaigns.Development of spreadsheets for business management.Competence in managerial matters.Maintenance of computer equipment and software.Foreman/Billing leader (knowledge in taxation).Cases:- Conceived and managed a project to restructure the store's Electronics Sector, with an increase in net margin.- Participated in a project to redefine the display layout of goods with greater profitability and profitability, mainly for seasonal periods, minimizing the impact of losses and breakages.