Claudio Dhein Email & Phone Number

State Of Santa Catarina, Brazil

Southern Brazil

Concerned with improving and growing RF, Power Devices and IoT business, by establishing and developing relationships with customers, suppliers and partners.

Rio Grande Area, Brazil

Responsible for the management of sales and developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports, as well as answer client queries, identify new business opportunities among existing customers and prospect new ones. Currently covering customers in Southern Brazil and other countries in LATAM.Due to my technical background, additionally promoting company portfolio of products in customer´s engineering and offering alternative items against competitor in purchasing department. Also, responsible to liaise with cross-functional internal teams (including Customer Service, Product Development, Application Engineer and Design Service departments) to improve the entire customer experience.In 2019 started additional role as Business Development Management for Design Service division, taking care of technical and commercial proposals for customers in hot market such as IoT, Industry 4.0, Smart City, Plant Automation and Telemetry. Monitor & report on projects, review deviations (customer requirements, timelines, cost and quality) and escalate as appropriate to meet both company & customer’s expectations.Familiar with account management software (CRM).

Southern Brazil

Field Application Engineers with system design expertise and in-depth knowledge on a variety of design approaches to help solve real design challenges for customers. Factory Certified by a range of suppliers on a wide breadth of technologies.Trained to be an extension of suppliers’ engineering and have insight into new product roadmaps, reference designs, tools and design methodologies to support customers.Activities:- System and Architecture Trade-off Analysis - Product Evaluation, Benchmarking and Selection - Design Tool and Methodology Consulting - Design Reviews - Provide total solution on electronic and electro-mechanical components to customer projects;- Support sales team and customer on crosses or alternative parts- Train Sales Team with new product introduction- Deal with data management and sales performance files- Promote Seminars, Workshops and Labs Hands On for customers - Mentoring new Field Application Engineers and Trainees in the group- Focused on Demand Creation targeting Design Wins and Production Wins- Promote as much as possible buddy calls with suppliers on customer base- Give budgetary price to customer engineering, negotiate pricing with suppliers and corporate Product Manager, samples request, stock and lead time check.

Caxias Do Sul Area, Brazil

Activities: Member of Research & Development team designing electronic products for home appliances such as Washing Machine, Air conditioning and Refrigerator. Design "Hybrid" products (Electro-Mechanical + Electronics) such as Pressure Switch, Electronic Flux Meter, Water Level Detection and Thermostats. Member of Business Development Team at Invensys Group.

Gravataí, Rio Grande Do Sul

R&D Engineering Coordinator for Commercial and Banking Automation products.Activities:- Hardware & Firmware development for Banking Automation Equipments (Cash Dispenser and Bills Deposit Machines)- Team leadership for Commercial Automation products: Main project was a check reader & printer equipment called PERTOCHECK  , a prize winner sales success product- Other projects developed: Modem V.22bis and V.34, Magnetic Card Reader, Bar Code Reader, Serial and Parallel Bi-directional Communication Boards, Magnetic Character Reader (CMC7 and E13B)As Electronic Technician:- Firmware Development for Cash Dispenser Machines, Hardware project for motor speed control and paper thickness measurement (currency paper)

Bachelor Of Engineering (B.E.), Electrical, Electronic Engineering

Dissertation about "Cash Dispenser Machines - their sensors and devices used to detect notes flow and thickness", 1990. Graduated.

High School