Claudio Moura Email & Phone Number

São Paulo, Sp, Br

Brasil

Corporate Executive for New Business, Inside Sales and Partnership

Brasil

Partner, Investor, BU Director for New Business and Startups at OnLine Serviços.

Brasil

Partner Director at NOVA8, Responsible for startup strategy for Ironscales, Mazebolt and Riskfied solutions in Brazil, developing the solution and partnerships that add value to our customer´s operations.

Brasil

Over 30 years of experience in technology in national and multinational companies in Wholesale, Logistic, Energy, Industries, Telecom and Service sectors. . With planned and improved technical training in IT, Telecom and Business Management, strong performance as a director of business development solutions and IT and telecommunications, with experience and training in Project (Lean/Agil), Networks, Support, Outsourcing, Business Process Management , Corporate Governance, Information Security (SOx). . Responsible for the pursuit of technological innovations that meet the Business Processes, Shared Services, Systems, Networks and Telecom, influencing change and strategies. Strong performance in managing cross-functional teams in multi-locations, specialized suppliers, customer relationships, business development through the management of specialized segments in Technology, Telecom, Corporate and Government. . Partnership Development, Planning and Control, resulting in revenue growth, revenue goals met, loyalty contracts, joint ventures, mergers and acquisitions (M&A) of new companies.

São Paulo, Brasil

Direct the financial results of the IT business unit (strategies and actions for budgeting, billing and profitability), guarantee the relationship with the market / partners (alliances, agreements and consortia) and with customers (CRM, satisfaction and market share), quality services and business operation (best practices, standardized processes and satisfactory deliverables), and the relationship learning, knowledge and value to people (satisfaction and professional development).

São Paulo E Região, Brasil

Executive Director, IT Director, CIO, CTO, Service Director na CJM Consulting

São Paulo, Região E Brasil

Direcionador dos resultados financeiros (estratégias para o budget, faturamento e rentabilidade), da relação com o mercado e clientes (a satisfação do cliente, alianças com parceiros e market share), da gestão e qualidade da operação do negócio (a entrega com aderência às melhores práticas (Lean/Agil) processos padronizados), do aprendizado, crescimento e valor às pessoas.

São Paulo, Region And Brasil

Direct the financial results of the business unit (strategies and actions for budgeting, billing and profitability), guarantee the relationship with the market / partners (alliances, agreements and consortia) and with customers (satisfaction and market share), quality services and business operation (best practices, standardized processes and satisfactory deliverables), and the relationship learning, knowledge and value to people (satisfaction and professional development).

São Paulo E Região, Brasil

Main Chalenge: Develop and maintain strategies to manage the service life cycle, ensuring full compliance with existing contracts and agreements, continuity and improvement of services, aiming to be strategic to clients, seeking their satisfaction and lasting relationship.

Bauru Area, Brazil

. Responsible for Information Technology and Automation of the Servimed Group, with direct report to the President.. Challenges: Development, approval and execution of the IT Master Plan, with the investment plan for the next 5 years. Organizational and functional restructuring of the IT team, focusing on the business process, availability and scale of IT services, focus on innovation and prospecting of technical solutions and best IT practices, applicable to business processes, responsible for invoices higher than R $ 2.5 Bi. ECC EHP update, activation of: SAP HANA, SAP HCM (Sheet with E_social), Oracle SOA, IBM BPM, SAP Hybris, Vistex and SAP C4C. Projects with CAPEX greater than R $ 30 MM and positive NPV in 3 years.

São Paulo Area, Brazil

The LATAM IT Client Delivery Director role is to lead a team of IT professionals to plan and execute the IT strategy, organize, build, implement and run technologies to effectively support overall business growth and ensure stable operation of the company’s IT systems. . Provide the necessary leadership and disciplines to insure the highest level of reliability, service, and business continuity. Engage and partner with Customers and business owners, and participate in a broad spectrum of projects, discussions, decisions across both the IT function and the company operations and services. . Dedicate efforts to be fully on top of the transformation of systems, applications and processes in the organization, which includes the ERP, Buyback & Trade-In,e-Commerce. all prioritized demands and projects for First Data business units in LATAM countries.

Additional responsability for MES (Manufactory Execution System) & PIMS (Plant Information Management System) evolution in Votorantim Metais.

São Paulo Area, Brazil

. Responsible for IT/Process, Supply Chain/Logistics, Utilities, Facilities, Support Services. Promote efficient management and operational infrastructure, accelerating decision making, motivating and stimulating teams (over than 230 people). Free up other areas to act on its activities focus. Increase productivity, development of processes and cost management of business support services. Increase the satisfaction of internal and external customers, adding value to the organization. Direct and evolve the relationship with shared service centers (CSC) and outsourcing 'not core'​. Ensuring implementation of governance, compliance practices, auditing and traceability to processes / activities of business support services. Manage the performance, indicators and continually improving these services. Ensure delivery the projects with CAPEX and service demands for Energy Division. Challenges in this organization: set the new business plan of the energy division, the company's maturity analysis for the market, defining the system architecture, value chain, macro processes of the new company (project supported by Deloitte) and restructure the team for IT, Process, Supply Chain/Logistics and General Services (Facilities, Utilities and Administrative). Done that, we define the official schedule for 5 years and started projects to deliveries in 2014: new office (2 floors to support 200 corporate employees and CAPEX estimated at R$ 5MM), SAP (inclusion of VE in ECC VID global instance, CAPEX R$ 2,5 MM), Commercialization (SAP CRM and GENE, CAPEX of R$ 2,5MM), Maintenance Management (SAP PM, CAPEX of R$ 4MM), Business Intelligence and Process Automation (BPM, BI/BW/BO, OBZ and BPC), Deliverable the Operational Center, Supervisory and Management for Generation Plants.

São Paulo Area, Brazil

Direct the IT solutions applied to business processes, operations, automation technology, commercialization and new services for units of Votorantim Energia.Ensure the implementation of the standards and practices of IT Corporate Votorantim Industrial, like Shared Service Center, Information Systems, Infrastructure and Corporate Governance.Manage the relationship of IT with the business areas, strategies and definitions of the board of Votorantim Energia, ensuring the development of information systems, infrastructure, IT Governance, collaborating in achieving the results expected by the shareholders of Votorantim.

Alphaville

Directing Systems Consulting, Operational Support, Infrastructure, Service Desk, Telecom and IT Governance.. Interaction with the board in Brazil, Holding (France) and Bradesco to establish dealings: strategic, tactical, and budgetary issues.. Development of technical solutions and IT best practices applicable to business processes, responsible for revenues exceeding $ 500 million.. Development Plan Outsourcing and Service Level Management for services not core business. Implementation of SAP Business Suite ERP, MASTERSAF, IN86, E-commerce, Electronic Invoicing, Remedy, IBM Sterling Integrator, IBM BRMS Ilog and Web Portal in a record period of 100 days. CAPEX projects with more than R$ 25 million and achievements with positive NPV in 3 years

São Paulo Area, Brazil

Aiming the specialized teams: Systems Consulting, Operational, Infra Support, Service Desk, Telecom and IT Governance. Interaction with boards in Brazil, LATAM and Holding in USA, strategically, tactical and budgetary treatment.Prospection and development of solutions practical better IT and Telecom techniques, applicable to the business processes for 7 companies in Generation and Telecom segments responsible for superior revenues amount to US$ 2 Billion. Development of Director Plan for Outsourcing, SLM and not core business services, SAP (ERP) Implantation, PWSATI, IN86, Electronic Bill for Generation and Telecom companies. Participation in the fusing process for Telecom companies, with asset integration, people, common language and systems legacies standards.Development and implantation of Sourcing for IT Services Shared Center, representing the current model for corporative management “in door”. Implantation the processes and applications for system Alarms Co-relationship and Facilities Management (OSS) for management plant of Telecom companies. Development the IT vertical line for PNQ (National Plan of Quality) to AES Brazil Generation and Telecommunication companies, with Silver Awarding in the states of SP and RJ. Implementation the Asset Management Project for generation companies, 100% focused on the processes evolution and information systems for management, control and operation of generation plants. Based on best practices in the evolution of the generation, PAS55 certification program, referenced assessment by IAM (Institute of Asset Management), setting the Road Map Project, defense and approval of CAPEX 2015. Estimated CAPEX of more than $ 50 million. Strategy development, assessment, data room and spin-off of AES Atimus (RJ and SP) for TIM Celular. Production of all planning phase-out the whole board of TIM for headcount, infrastructure and information systems. Case signed in Jul11and implemented in Out11, value US$ 1 billion.

Direction of the Segments: Telecom Providers and Governments (Sales Teams and Consulting, Contract Management, Especialized Outsourcing Management (Contract, Interconnection, Provisioning with Telecom Operators and Governments), Development of Partnerships, Business Deployment, Planning and Control.)

Management for: Systems Projects, Networking Technologies, Especialized Support for Business Deployment, Business Process Outsourcing (BPO), Shared Service Center and IT Outsourcing (ITO), Process and Quality Projects and Certification (CTBC and Engeredes Co.)

Mba, Business Management

Business Management Specialization with Algar Corporative University

Masters, Telecom Management Network - Tmn

High Especialization in TMN TelOS Map (Operation Support Service (OSS) and Business Support Service (BSS). TMN Forum Member

Masters, Computer Network

Enfasys in Cabling Projects and IP Network

Graduation, Information Technology

Graduation, Physical Education

Graduation, Infantry Officer

Preparatory course for Army Officers