• Ph.D. - Social Sciences - Digital Sociology - Unisinos - candidate• Master in Business Administration. Line of research in Information Systems at PUC-RS;• Graduation in Business Administration - ESPM-RS;• Executive MBA in Marketing (Major) and Business Management (Minor) - ESPM;• Specialization in Branding - ESPM;• Specialist in DELPHI research method;• Teaching experience in Business Schools such as ESPM-RS, PUC-RS, FADERGS, UNIRITTER, and Unisinos;• Professor of the MBA in Marketing program at HSM Educação, under the pedagogical coordination of Prof. Philip Kotler and Prof. Martha Gabriel, conducting the Marketing in the Digital Environment discipline.• Author of the first Collaborative Consumption survey in Brazil using the DELPHI method;• Master Disney Guide with more than 25 years of experience, conducting tour groups and operations to Florida;• Creator of comigonadisney.com website• Co-creator of the imersaodisney.com course, with methodology unprecedented in the country, using the Walt Disney World case;• Experience Economy specialist• Researcher in Collaborative Economy, Digital Behavior and Digital Sociology;• Speaker and organizer of courses in Customer Experience, Customer Service and Service Marketing, using the "Disney Way of Service";• Connector of the Collective Porto Alegre Inquieta in the areas of Diversity and Social Innovation, and Education;• Spread Leadership by Example.• Transformation Specialist at ITD, Instituto da Transformação Digital.