Technical And Customer Support
CurrentSince 07/07/2004, qualified technician in information systems, in the company "Elo, Sistemas de Informação, Lda", where I performance analysis functions, installation, optimization, training and customer support projects, in the area of data collection systems, like time management or access management. Extensive knowledge of networks, databases like Access, SQL or Oracle. Development and programming in vb script (application front end) and C#.For 3 years, I was responsible for the management and operational area of software testing and error control. Provided continued maintenance and development of bug fixes and patch sets for existing applications. Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.I have contact with companies from different industries in the Iberian peninsula, and Portuguese-speaking countries, in technical assistance, implementation, configuration and development. Several trips to Europe and Africa.In Angola, from 2014 to 2015, I was Technical Director, having as main objectives the operation of the company in this country. Training specialized technicians and in the search for new businesses and markets. Trained junior members of IT. IT professional specializing in leading high-performing and multi-disciplinary teams from product development through successful product launches. Accustomed to managing multiple projects and priorities in fast-paced environments.
