Claudio Luis Porto Almeida Email & Phone Number

Managing product that expedites ingestion of policy documents sent by insurers, through the application of Artificial Intelligence technologies and RPA. Product is live in US, Canada, Italy, France, and expanding worldwide.Managing development and testing teams in US, Canada and India.

Jacksonville, Florida, United States

. Designing and implementing Control Reports that monitor systems integrations and potential exceptions. This leads to prompt identification of system software problems or unexpected user behavior, helping IT and Business teams to react faster.. Performing root cause analysis associated to high priority issues, also partnering with development, testing and business teams to: a. develop the required fixes; b. create and execute test plan confirming issue is resolved without any regression; and c. potentially develop additional controls to mitigate risks of future disruption.. Responsible for communication with senior management in IT and Business, providing status on the resolution of high priority issues.

Jacksonville, Florida, United States

. Managing projects associated to Life and Health business unit.. Creation and maintenance of WBS (work breakdown structures), project schedules, project charter, risk register, and other documents relevant for proper project management.. Supporting Executive Sponsors in the creation Business Cases and Cost Benefit Analysis artifacts.

São Paulo Area, Brazil

Our team, with +35 people, is responsible for managing, enhancing and supporting all applications used by AXA Brazil.Responsible for the implementation of the 1st Scrum team at AXA Brazil, reducing the timeframe for rolling out new features from 60 days to 15 days. The outcomes were used as benchmarking across the region and the same model is being replicated to other local teams;Sponsor and technical advisor for implementing DevOps, Test Automation, JIRA and BitBucket.I was the Product Owner of AXA Brazil's ERP, Acsel-e, supporting a DEV Team of 5 members + Scrum Master. In addition to playing PO role, I also supported the Scrum Master in following Scrum framework.From May/2019 onwards, after moving to Jacksonville/FL with my partner, I assumed a consulting role at AXA Brazil, still working with the IT Applications team in the development of new features, system maintenance and advice to the Scrum team.

São Paulo Area, Brazil

. Development and maintenance of Policy Admin system for both P&C and L&A (Acsel-e);. Release Management discipline;. JIRA evolution and support within IT.

São Paulo Area, Brazil

Responsible for managing source code acquisition project of Acsel-e, AXA Brazil's policy admin platform, comprising the following key elements:. Hiring of development team - Java developers and architect;. Setup of development environment (Git, GitFlow, Jenkins, JIRA). Establishing SCRUM framework for software development;. Full regression testing.

São Paulo Area, Brazil

Responsible for Corporate PMO, covering both supportive and directing functions.. Project portfolio administration;. Soft enforcement of project management discipline;. Project management and delivery.Major contributions:. Risk Management;. Project Dependency Management;. Mind Mapping, allowing better understanding of project scope;. Strong understanding of insurance E2E business, allowing better impact analysis during planning.

São Paulo Area, Brazil

Joined AXA Brazil to undertake the on-going project for the implementation of Acsel-e, a policy admin platform for both P&C and L&A.Major contributions:. Strong knowledge of Acsel-e platform, allowing faster results during project while minimizing additional implementation costs;. Spreading Acsel-e knowledge across local and regional groups;. Team building;. Taking control of system configuration in less than 5 months, delivering new functionalities to the business without increasing project costs significantly;

São Paulo Area, Brazil

Responsible for planning, execution and monitoring of IT Budget.Responsible for the IT PMO, reporting to LatAm Manager and to the CIO.LatAm leader of initiative for project management global methodology implementation.Strong participation in inception of strategic projects.Strong leadership on training initiatives of internal/external resources in project management discipline.

São Paulo Area, Brazil

Responsible for the Corporate PMO of AIG Brazil, reporting to the PMO Manager for LatAm.Responsible for implementing the local approval process for project investments and also for the expansion in the use of corporate tools and processes local and regionally. Currently, AIG Brazil is considered the country with the highest maturity level in project management discipline in Latin America region of AIG.Supporting company’s employees in the project management discipline.Back-up of LatAm PMO Manager.

I was mainly involved in an international project which objective was to implement a new system platform for emerging markets.I had worked in the design phase with business users from Products (Motor) and Claims in the definition of solutions that could be implemented in other countries with low or no effort.Before leaving Zurich I was leading the training stream for Brazil end-users.

Recruited to continue deployment of a Venezuelan policy administration system at Cardif subsidiaries (Argentina, Brazil, Colombia, Mexico and Peru), progressively assuming new responsibilities: gap analysis, project management, production support, system and product configuration and users training.Key Contributions:. Served as the “face” of the system, leading all engagements that involved Spanish speaking countries;. Led mission to take control of the work performed by France team. Mission was successfully executed, transferring the department to Brazil, under my responsibility, reducing costs and improving its performance.

A unique and unforgettable experience, that was very much important to achieve who I am nowadays.I started working at Impactools, previously called eCommerce, through indication given by Sandra, who I would like to thank once again.At Impactools I had the chance to learn a lot about insurance business, mainly Life and Pension products, which was essential for my career growth. I worked with eSeg system, a system developed for managing policies of Life and Pension products.I started there as an Intern and left as a Project Leader. During that period, I act also as Programmer, System and Business Analyst.There I also had the opportunity to learn Spanish (I went 4x to Madrid in 2001) and strengthen my English knowledge.Projects at Impactools were always full of challenges, both in national and international projects. The most important projects that I worked were Metlife and Porto Seguro. I had the opportunity to work abroad, which was very important for my development, mentioning Spain, Singapore, Indonesia, China and India.This was the first job in which I had the opportunity to work with trainings, which is my second passion I would say. I did system trainings for users and also for software factories.I would like to thank Aurimar (Harry) Cerqueira, José Carlos da Cruz and Robinson Esteves, who always offered me challenging opportunities and recognized my efforts.

Working at CPM was my first experience inside de IT world. I joined CPM when I was only 16 years old.I had the chance to work there during the nice period of the Y2K projects, and during this period at CPM I always worked with these projects.My only experience with programming (Visual Basic and Dataflex) was at the high school, so I started working there in the creation and update of project documents, like project plans, status reports, etc.As most of the projects in which I was allocated were related to changes in Cobol, Natural and Easytrieve programs, I met people with large experience in IT projects and that was an awesome experience.I had a very good relationship with these people, and that allowed me to ask them to give me the chance to analyse the programs in order to identify for them the changes required to solve the Y2K bugs. I succeeded on doing this extra work and then I started applying the programs update by myself.Main clients where I was allocated: Nossa Caixa Nosso Banco (Banking), Telefonica (Telecom) and Eletropaulo (energy).There are 2 particular people I would like to give a special thank: Sandra and Lurdinha, that believed in my potential and helped me to start working at CPM.

Mba, Project Management

Bachelor Of Arts In Education, Math Education

College, Business Administration - System Analysis