With more than 18 years of experience in the technology industry, I am an experienced professional with the capabilities for delivering high-quality solutions to complex IT challenges. Currently as a Brand Partner Specialist (Security Sales Executive) at IBM, I help clients to improve their information security maturity and prevent data loss and interruptions using IBM solutions. With great communication skills for mixed audiences, I can not only discover the client fears and challenges but also connect them to innovative solutions (products and/or services), leveraging their investments and protecting their business.My core competencies include enterprise IT infrastructure, IT operations, IT service management and security services. I have a proven track record of designing, managing, and delivering IT services outsourcing to clients with aggressive SLA contracts. I also have excellent communication skills, enabling me to present IT and business solutions to different audiences assertively. My mission is to understand clients' needs and exceed their expectations.