Claudio Sabattini Email & Phone Number

Athens Metropolitan Area

Athens, Attiki, Greece

Key Responsibilities:-Creation and development of Freight Forwarding division within the company-Creation of client’s and partner’s Portfolio through cold calling and sales presentations-Pro-active Account management of key partners and end clients-Increased traffic volume of own fleet in a specific sector and geographical segmentation-Providing quotation.

Athens, Attiki, Greece

Key Results achieved- Proactive approach in incoming B2B & B2C enquiries - Account management with key MICE agents, end clients and local suppliers- Full Event Management of events up to 50 people. From the planning to the operation generating 100K as total revenue for 2019- Cooperation and contribution to the success of multiple Events (largest was 500.

London, United Kingdom

Key Results achieved:- Reviewpro GRI + 4% year on year (Tripadvisor ranking + 45 places)- Front of house staff turnover decreased from 20% to 5%- 60% increase in room upgrade year on year (£0.80 ADR increase)- 17% increase in breakfast voucher sales year on year ( 6% of total Food revenue)- Substantial increase in staff engagement and satisfaction due to.

Thistle Euston - London

Key Results achieved:- Total saving of 16% in payroll vs budget through the merge of the reception and reservation departments and a strategic planning of the rota.- Lowest staff turnover in a front of house team at GLH, 14 months vs 6 months the year before.- Room up selling increased by 26% year on year- Breakfast revenue increased by 28% year on year.

London, United Kingdom

Key Results achieved: - Restructured the department and the strategically planned the rota which resulted to a total saving of 25% year on year while maintaining and exceeding the level of customer service provided. (Tripadvisor 45 places better and the Reception team friendliness increased by 2% year on year)- Implementing a clear succession plan in the.

London, United Kingdom

London

Londra, Regno Unito

Milano

Rome

Sales and booking for individual customersManage and follow up of travel groups’ bookings. Managing system Opera PMS

Assistant to Project leader during start-up phase product development and marketing product/brand analysis

Sales and Booking of travel packages

Master, Hospitality

“Master Front Office Manager of the hotel industry” at Centro Turistico Studentesco CTS – Rome. Discussion of subjects and professionals.

Diploma, Linguistico