Claudio Toyama, Ma, Pcc

Claudio Toyama, Ma, Pcc Email and Phone Number

I help senior leaders become more visible and respected by their higher ups so that they can get promoted faster and thrive with confidence (with my proven method that got results to a Nobel Prize Laureate). @ Solsten Institute
Claudio Toyama, Ma, Pcc's Location
Washington DC-Baltimore Area, United States, United States
Claudio Toyama, Ma, Pcc's Contact Details

Claudio Toyama, Ma, Pcc personal email

Claudio Toyama, Ma, Pcc phone numbers

About Claudio Toyama, Ma, Pcc

★ ABOUT SOLSTEN INSTITUTE ★At Solsten Institute, we help values-based leaders in Global Fortune 500 and mid-size companies build and sustain high performance cultures.We make sure that individuals, teams and organizations achieve and maintain high levels of sustainable performance by enhancing the customer experience, enabling and elevating employee engagement and coaching business professionals in dynamic leadership development.★ OUR RESULTS ★a. Global high end retail company – annual sales grew 7% and pretax profits rose 23%., LFL Sales growth 17 percentage point difference between pilot vs. control stores.b. Large Telecom operator – from “worthless” to US$ 26.7bn and the only cell phone operator to receive a positive OIBDA 2 years on.c. Leader in the biotech industry - saw a 420% ROI on his investment in executive coaching and a 21% increase in the client’s leadership skills, among other improvements – results are based on pre-post quantitative surveys with his boss, peers and subordinates.★ FORBES CONTRIBUTOR ★Claudio was a contributor to Forbes™ on the topics of Leadership, Customer Experience, Employee Engagement and Company Culture for 4 years.★ ABOUT CLAUDIO ★Claudio is best known for making sure that individuals, teams and organizations achieve and maintain high levels of sustainable performance by enhancing the customer experience, enabling and elevating employee engagement and coaching business professionals in dynamic leadership development. His career has not only spanned years but also continents! Claudio has lived in and worked in Brazil, Japan, Italy, United Kingdom and the United States. ★ CONTACT ME IF ★- You are a leader seeking to maximize your organization's, your team's and your own performance- You could benefit from Leadership Development workshops and Executive Coaching insights- You are looking to hire a dynamic speaker for your leadership event

Claudio Toyama, Ma, Pcc's Current Company Details
Solsten Institute

Solsten Institute

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I help senior leaders become more visible and respected by their higher ups so that they can get promoted faster and thrive with confidence (with my proven method that got results to a Nobel Prize Laureate).
Claudio Toyama, Ma, Pcc Work Experience Details
  • Solsten Institute
    Ceo | Leadership Advisor | Author | Keynote Speaker | Adjunct Faculty
    Solsten Institute Dec 2009 - Present
    Toyama&Co. is a transformational leadership company. We help values-based leaders in Global Fortune 500 and mid-size companies build and sustain high performance cultures.We make sure that individuals, teams and organizations achieve and maintain high levels of sustainable performance by enhancing the customer experience, enabling and elevating employee engagement and coaching business professionals in dynamic leadership development.Feel free to visit us at https://www.toyamaco.com/
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  • Georgetown University
    Adjunct Faculty / Learning Circle Advisor - Institute For Transformational Leadership
    Georgetown University Aug 2020 - Present
    Washington, Dc, Us
    The role of a Learning Circle Advisor is an adjunct faculty position in the Institute for Transformational Leadership at the School of Continuing Studies. The Learning Circle Advisor is an integral member of a faculty team dedicated to coach training, personal development and transformational leadership. The Learning Circle Advisor is responsible for a group of 5-6 students, facilitating a small group learning experience. The Learning Circle Advisor is a model for coaching and plays the role of coach, consultant, teacher, learner, feedback-giver, questioner, sounding board and process facilitator.
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  • Partnership For Public Service
    Executive Coach And Facilitator - Excellence In Government (Eig) Fellows Program
    Partnership For Public Service Oct 2020 - Present
    Washington, Dc, Dc, Us
    The Excellence in Government (EIG) Fellows program is the premier leadership development course for federal employees at the GS-14 to GS-15 levels. For more than 30 years, EIG has trained federal employees on the skills and strategies they need to lead. Empowered by their experience, EIG graduates go on to develop and implement innovative solutions to address the federal government’s biggest challenges and improve their agencies’ effectiveness.
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  • International Coaching Federation
    Icf Mentor Coach
    International Coaching Federation Jul 2020 - Present
    Lexington, Ky, Us
    Mentor Coaching for an ICF Credential consists of coaching and feedback in a collaborative, appreciative and dialogued process based on an observed or recorded coaching session to increase the coach’s capability in coaching, in alignment with the ICF Core Competencies.
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  • Newfield Network Usa
    Newfield Network Program Coach
    Newfield Network Usa Jul 2020 - Feb 2023
    Niwot, Co, Us
    As a Newfield Network Program Coach, I mentor new coaches supporting their understanding and development of the ICF Core Coaching Competencies and somatic practices as well as helping them find their own voice.
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  • Smith+Co Consultancy (A Caffeine Partner)
    Associate Director For Customer And Employee Insight
    Smith+Co Consultancy (A Caffeine Partner) 2004 - Dec 2022
    I am responsible for running the customer experience and employee experience research end-to-end, from conducting one-to-one interviews with high value customers, to programming, coordinating and analyzing quantitative surveys.Once the data is collected, I work on uncovering what factors increase profits and drive growth by finding the value drivers, plotting the experience curves and understanding the brand differentiators and the impact on loyalty by different points of contact with a brand.*I was a Senior Customer Experience Consultant from 2004 to 2011. The current post started in 2012.
  • Lyra Health
    Emotional Wellness Coach
    Lyra Health Apr 2020 - Dec 2021
    Burlingame, California, Us
    Lyra Health’s mission is to transform mental health care through technology with a human touch.Short-term support for mild to moderate* needs such as stress, relationships, life transition is offered by top-tier certified coaches, specialized in mental health coaching designed by Lyra clinicians and grounded in principles of effective evidence-based therapies, including CBT (cognitive behavioral therapy).CBT is a short-term, goal-oriented treatment that takes a hands-on, practical approach to problem-solving. Its goal is to change patterns of thinking or behavior that are behind people's difficulties, and so change the way they feel.* measured by GAD7 (anxiety), PHQ9 (depression), PSS (stress), and WEMWBS (mental well-being) assessments.
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  • Forbes™ Coaches Council
    Forbes™ Contributor
    Forbes™ Coaches Council Jan 2016 - Feb 2020
    I am a contributor to Forbes™ on the topics of Leadership, Customer Experience, Employee Engagement and Company Culture. Forbes™ Coaches Council is an invitation-only community for leading business and career coaches that is dedicated to serving the needs of the World’s Most Influential Business and Career Coaches. Their experts are leaders in their specific field of study and through this council are provided with innovative tools and resources to help them thrive.
  • The Global Chamber
    Global Chamber Baltimore-Washington Chapter Ambassador (Usa)
    The Global Chamber Jan 2017 - Jan 2020
    Phoenix, Arizona, Us
    As the Chairman of the Board of Advisors for Global Chamber Baltimore-Washington, I help to foster and support international trade and businesses in the Baltimore Washington Corridor. This Board consists of insightful business leaders and movers and shakers that are advising and helping to shape Global Chamber Baltimore-Washington's reach.
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  • Equilibrio Inc. Ltd.
    Chief Experience Strategist + Leadership Coaching
    Equilibrio Inc. Ltd. Nov 2004 - Dec 2009
    Experience Strategist - managing and conducting Customer Experience projects, Customer Segmentation, Usability and Competitive Intelligence assignments in Europe, the UK and in Brazil dealing with the Aerospace, Digital Media, Education, Information Systems, Finance, Entertainment and Telecommunication industries.Leadership Coaching - helping leaders to understand who they are, what limiting beliefs they might have and how to align themselves with what they care about.
  • Ma Enterprise Management For The Creative Arts
    Associate Lecturer
    Ma Enterprise Management For The Creative Arts Jun 2007 - Jan 2009
    "This programme is unusual in that it recruits from the fields of art, design, media, fashion, performance and communications and is taught in an integrated way to a multi-disciplinary group. Current and past students include photographers, curators, visual artists, illustrators, designers, media practitioners, a dance company director and a theatre development specialist. Interaction between students plays an important role in course delivery and many interesting links arise through this inter-disciplinary structure."
  • Survey.Com Europe
    Head Of Research
    Survey.Com Europe Sep 2002 - Nov 2004
    -Responsible for implementing, recruiting and managing proprietary customer panels for Wanadoo and Trinity Mirror Group.-Client management, liaison, analysis and recommendations for pan-European and international clients such as Microsoft (EMEA), Reuters, handbag.com, Fujitsu-Siemens, Clinique, Masterfoods, O2, UBS Warburg, amongst others.-Current types of projects conducted include: market sizing, customer segmentation and profiling (Factor and Cluster Analyses), predictive modelling (Discriminant Analysis) and advertising effectiveness.
  • Netpoll
    Head Of Quantitative Research
    Netpoll Jul 1999 - Aug 2001
    - Responsible for Netpoll's overall quality of outputs in quantitative projects including the definition of methodology, production of questionnaires, recommendation of the best analysis to be applied (factor, cluster, regression, etc) and report structure and format.- Coordination of qualitative projects including the production of discussion guides, coordination of focus-groups and in-depth interviews, analysis and reporting on the final recommendations.- Client management and liaison – from the first meeting with the potential client, through to the definition of the brief, the coordination of the project, final presentation and follow-up (full circle).- Managing and training a team of senior account executives and a statistician.- Analysis and recommendations for pan-european and international clients such as Alliance & Leicester, AOL Time Warner, BT, Channel 4, Charles Schwab Europe, Virgin Radio, Granada, ICL, Norwich Union, One2One, Yell.com, amongst others.

Claudio Toyama, Ma, Pcc Skills

Leadership Strategy Coaching Executive Coaching Public Speaking Workshop Facilitation Training Marketing Strategy Management Leadership Development Start Ups Entrepreneurship Marketing Market Research Strategic Planning Consulting Public Relations Emotional Intelligence Personal Development Organizational Development Integrated Marketing Motivational Speaking Business Strategy Business Coaching Team Building Culture Change Management Consulting Digital Media Strategic Thinking Social Media Marketing Life Coaching Change Management Corporate Communications Analysis Thought Leadership Negotiation Customer Experience Management User Experience Social Media Qualitative Research Meditation Management Development Small Business Competitive Analysis Experience Design

Claudio Toyama, Ma, Pcc Education Details

  • Cornell University
    Cornell University
    Diversity And Inclusion
  • Institute For Generative Leadership
    Institute For Generative Leadership
    Coaching Excellence In Organizations
  • Newfield Network
    Newfield Network
    Certificate In Ontological Coaching
  • University Of The Arts London
    University Of The Arts London
    Interactive Multimedia
  • Istituto Europeo Di Design
    Istituto Europeo Di Design
    Graphic Design
  • Universidade Presbiteriana Mackenzie
    Universidade Presbiteriana Mackenzie
    Communication Studies
  • Fgv Eaesp - Escola De Administração De Empresas De São Paulo Da Fundação Getulio Vargas
    Fgv Eaesp - Escola De Administração De Empresas De São Paulo Da Fundação Getulio Vargas
    Marketing & Strategy
  • Fgv Eaesp - Escola De Administração De Empresas De São Paulo Da Fundação Getulio Vargas
    Fgv Eaesp - Escola De Administração De Empresas De São Paulo Da Fundação Getulio Vargas
    Business Administration

Frequently Asked Questions about Claudio Toyama, Ma, Pcc

What company does Claudio Toyama, Ma, Pcc work for?

Claudio Toyama, Ma, Pcc works for Solsten Institute

What is Claudio Toyama, Ma, Pcc's role at the current company?

Claudio Toyama, Ma, Pcc's current role is I help senior leaders become more visible and respected by their higher ups so that they can get promoted faster and thrive with confidence (with my proven method that got results to a Nobel Prize Laureate)..

What is Claudio Toyama, Ma, Pcc's email address?

Claudio Toyama, Ma, Pcc's email address is ct****@****ncy.com

What is Claudio Toyama, Ma, Pcc's direct phone number?

Claudio Toyama, Ma, Pcc's direct phone number is +4420706*****

What schools did Claudio Toyama, Ma, Pcc attend?

Claudio Toyama, Ma, Pcc attended Cornell University, Institute For Generative Leadership, Newfield Network, University Of The Arts London, Istituto Europeo Di Design, Universidade Presbiteriana Mackenzie, Fgv Eaesp - Escola De Administração De Empresas De São Paulo Da Fundação Getulio Vargas, Fgv Eaesp - Escola De Administração De Empresas De São Paulo Da Fundação Getulio Vargas.

What are some of Claudio Toyama, Ma, Pcc's interests?

Claudio Toyama, Ma, Pcc has interest in Chess (2 Gold/1 Silver Medals), Shiatsu (Practitioners Course), Economic Empowerment, Civil Rights And Social Action, Reiki (Master), Cognitive Science, Education, Poverty Alleviation, Science And Technology, Tennis.

What skills is Claudio Toyama, Ma, Pcc known for?

Claudio Toyama, Ma, Pcc has skills like Leadership, Strategy, Coaching, Executive Coaching, Public Speaking, Workshop Facilitation, Training, Marketing Strategy, Management, Leadership Development, Start Ups, Entrepreneurship.

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