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Claudiu Badea Email & Phone Number

Technology Project Manager / IT Manager / Professional Soccer Referee at City of Cambridge
Location: Watertown, Massachusetts, United States 7 work roles 2 schools
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Current company
City of Cambridge
Role
Technology Project Manager / IT Manager / Professional Soccer Referee
Location
Watertown, Massachusetts, United States
Company size
873 employees

Who is Claudiu Badea? Overview

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Claudiu Badea is listed as Technology Project Manager / IT Manager / Professional Soccer Referee at City of Cambridge, a company with 873 employees, based in Watertown, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for Claudiu Badea.

Claudiu Badea previously worked as Technology Project Manager at City Of Cambridge and Assistant Referee & VMO at Professional Referee Organization. Claudiu Badea holds Master Of Science - Ms, Ecommerce from Boston University.

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City of Cambridge

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Profile bio

About Claudiu Badea

Senior Manager handling day-to-day operations for DevOps Control Desk SaaS Team. Excels in building client relationship, client success and lab advocacy for critical implementations. As escalation manager I bridged the gap between clients and the Capgemini & IBM teams to bring resources to bear and address high value / critical client situations. Technical member of the DevOps team responsible for operational decisions during the USA shift hours. Strong ability to coordinate geographically distributed teams. Lengthy documented history of making quick, correct decisions under pressure as a professional referee in Major League Soccer. Cloud Platforms:* AWS* Azure* GCP* IBM Cloud Databases:* DB2* OracleSDLC* Requirements Analysis* Upgrade planning* Enterprise Software* Agile Methodologies* QA* Release Management * L2 Support* Client Advocacy* Maximo & Control Desk (SaaS & OnPrem) Committed information technology professional with a Master of Science (M.S.) focused in eCommerce from Boston University.

Current workplace

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City of Cambridge
City Of Cambridge
Technology Project Manager / IT Manager / Professional Soccer Referee
united states
Website
cambridgema.gov
Employees
873
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7 roles

Claudiu Badea work experience

A career timeline built from the work history available for this profile.

Technology Project Manager

Current
City Of Cambridge

Cambridge, MA

May 2024 - Present

Senior Manager / Devops Engineer

Capgemini Engineering

Boston, Massachusetts, United States

  • Trusted as functional Operational manager for IBM Control Desk (USA shift) and as Client Success and Escalation Manager for all client facing situations. Coordinated DevOps/L2/L3 on 'hot' client issues requiring.
  • Client Success Manager and Operational Manager roles for DevOps SaaS ICD team
  • Worked with existing clients to prevent defections to competitor products and successfully healed client relationships, turning one major client from a near defection to a reference
  • Client facing operational role within DevOps team where I handled client escalations that resulted from improper implementation, integration and product defects for SaaS and on-prem Control Desk clients
  • Coordinated resolution of defects within established SLAs for Capgemini L2/L3 or across to IBM's Maximo Support L2 / DB2 / WebSphere / IBM Cloud teams as needed.
  • Resolved product and supporting software defects for SaaS hosted Control Desk. Coordinated with L2 Support teams and IBM Support teams for resolution
Jul 2022 - Sep 2023

Senior Technical Leader

Capgemini Engineering

Boston, Massachusetts, United States

  • DevOps Lead engineer for infrastructure maintenance, software patching and support ticket response for SaaS Control Desk.
  • As Migration and Upgrade team lead Control Desk (ICD) SaaS planned, coordinated and executed client upgrades on SaaS deployments. I was responsible for all aspects of communication to execution and go-live, ensuring a.
Oct 2021 - Jul 2022

Senior Technical Leader (Ic)

Aricent

Boston, Massachusetts, United States

  • As Migration and Upgrade team lead Control Desk (ICD) SaaS
  • Planned, coordinated, and executed client upgrades on SaaS deployments, ensuring a smooth transition into the client’s new architecture and software version with minimal production downtime
  • Architected the test environment and coordinated the evaluation and acquisition of licensing for Rational Performance Tester, designing and executing test plans and test scenarios targeting 'on-prem' ICD environments
  • Provided L2 support for SaaS and on-prem deployments of Control Desk, ensuring seamless operation and functionality
  • Led infrastructure maintenance, software patching, and support ticket response for SaaS Control Desk as the DevOps Lead engineer, ensuring optimal performance and reliability
Jan 2017 - Oct 2021

Integration Verification Team Lead & Staff Software Engineer

Ibm
  • Led a team in executing installation and integration testing for Maximo, Control Desk, and associated Industry Solutions products
  • Developed and implemented test plans, scripts, and procedures to ensure the quality and functionality of the integrated systems
  • Collaborated with cross-functional teams to identify and troubleshoot integration issues, ensuring seamless functionality
Oct 2006 - Jan 2017

Senior Qa Engineer

Mro Software

Bedford, Massachusetts, United States

  • Led installation testing and release management for Maximo software, ensuring seamless deployment and reliable performance.
  • Collaborated with cross-functional teams to identify and address software quality issues, contributing to the enhancement of product functionality and user experience.
  • Automated testing processes, resulting in a 30% reduction in testing time and significant improvements in software quality assurance.
May 2000 - Oct 2006
Team & coworkers

Colleagues at City of Cambridge

Other employees you can reach at cambridgema.gov. View company contacts for 873 employees →

LS Louisa Stevens Louisa Stevens Colleague at City Of Cambridge United States, United States View → AW Anthony Woods Anthony Woods Colleague at City Of Cambridge Greater Boston, United States View → DP Diane Pires Diane Pires Colleague at City Of Cambridge Greater Boston, United States View → PB Pandolfo Bayyinah Pandolfo Bayyinah Colleague at City Of Cambridge Cambridge, Massachusetts, United States, United States View → JM Joanne Moroney Joanne Moroney Colleague at City Of Cambridge Cambridge, Massachusetts, United States, United States View → SR Shawn Raudenbush Shawn Raudenbush Colleague at City Of Cambridge Hyattsville, Maryland, United States, United States View → KW Katharine Witty Katharine Witty Colleague at City Of Cambridge Greater Boston, United States View → JP John P Logiudice John P Logiudice Colleague at City Of Cambridge Cambridge, Massachusetts, United States, United States View → MH Musa Hussein Musa Hussein Colleague at City Of Cambridge Cambridge, Massachusetts, United States, United States View → NR Nicole Rodriguez Nicole Rodriguez Colleague at City Of Cambridge Boston, Massachusetts, United States, United States View →
2 education records

Claudiu Badea education

Bachelor Of Arts - Ba, Economics / International Relations

Boston University

Activities and Societies: Omicron Delta Epsilon Honor Society

FAQ

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What company does Claudiu Badea work for?

Claudiu Badea works for City of Cambridge.

What is Claudiu Badea's role at City of Cambridge?

Claudiu Badea is listed as Technology Project Manager / IT Manager / Professional Soccer Referee at City of Cambridge.

Where is Claudiu Badea based?

Claudiu Badea is based in Watertown, Massachusetts, United States while working with City of Cambridge.

What companies has Claudiu Badea worked for?

Claudiu Badea has worked for City Of Cambridge, Professional Referee Organization, Capgemini Engineering, Aricent, and Ibm.

Who are Claudiu Badea's colleagues at City of Cambridge?

Claudiu Badea's colleagues at City of Cambridge include Louisa Stevens, Anthony Woods, Diane Pires, Pandolfo Bayyinah, and Joanne Moroney.

How can I contact Claudiu Badea?

You can use AeroLeads to view verified contact signals for Claudiu Badea at City of Cambridge, including work email, phone, and LinkedIn data when available.

What schools did Claudiu Badea attend?

Claudiu Badea holds Master Of Science - Ms, Ecommerce from Boston University.

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