Key responsibilities and goals:• SME (Subject Matter Expert, EMEA) - Serve as a go-to resource on a particular area of expertise. My goals include staying up to date on the latest developments in my field, providing expert guidance and support to other teams or individuals, and collaborating with others to develop and disseminate knowledge and best practices.• Knowledge Management Publisher - Creating, organizing, and distributing information and resources within the organization. This… Show more Key responsibilities and goals:• SME (Subject Matter Expert, EMEA) - Serve as a go-to resource on a particular area of expertise. My goals include staying up to date on the latest developments in my field, providing expert guidance and support to other teams or individuals, and collaborating with others to develop and disseminate knowledge and best practices.• Knowledge Management Publisher - Creating, organizing, and distributing information and resources within the organization. This involves developing and maintaining a knowledge management repository, curating content from various sources and ensuring that the information being shared is accurate, relevant, and useful.• Shift Left Champion - Identifying and addressing product and documentation improvements as early in the development process as possible, in order to enhance the overall quality and efficiency of the final product. Show less

Activities:• Providing support and technical expertise for Oracle customers on technical areas of the following Oracle Fusion CRM Cloud Applications: Subscription Management, Enterprise Contracts, DataFox Data Management• Providing solutions based on troubleshooting and testing on internal environments done after analyzing and interpreting the logs and diagnostics• Collaborate with Product Development through Product Enhancements to ensure that product functionality exceeds customer… Show more Activities:• Providing support and technical expertise for Oracle customers on technical areas of the following Oracle Fusion CRM Cloud Applications: Subscription Management, Enterprise Contracts, DataFox Data Management• Providing solutions based on troubleshooting and testing on internal environments done after analyzing and interpreting the logs and diagnostics• Collaborate with Product Development through Product Enhancements to ensure that product functionality exceeds customer expectations • Assist customers through out their implementation phases and post go-live by providing functional and technical resolutions• Contribute to internal and external Knowledge Documents and official documentation by writing technical reportsResponsible of proactively delivering high quality technical expertise in the following areas:━ Business Intelligence Analytics━ Performance, Import and Webservices━ Extensibility and Groovy: Application Composer, Page Composer━ Functional & Technical setup Show less