Claudia Kroon
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Claudia Kroon Email & Phone Number

Mentor | I help exhausted (Expat-) moms to become the mother they want to be | Your professional friend to talk about the hard stuff at TOPdesk
Location: Pijnacker, South Holland, Netherlands 14 work roles 3 schools
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Role
Mentor | I help exhausted (Expat-) moms to become the mother they want to be | Your professional friend to talk about the hard stuff
Location
Pijnacker, South Holland, Netherlands
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Claudia Kroon is listed as Mentor | I help exhausted (Expat-) moms to become the mother they want to be | Your professional friend to talk about the hard stuff at TOPdesk, a company with 849 employees, based in Pijnacker, South Holland, Netherlands. AeroLeads shows a matched LinkedIn profile for Claudia Kroon.

Claudia Kroon previously worked as Coach & Mentor helping (Expat-)moms to live motherhood on their own terms at Claudia Kroon Mommy Mentor and Customer Service Expert - patiently solving all your software problems at Topdesk. Claudia Kroon holds Master Of Science (Msc), Business Information Management, 7.9 from Rsm Erasmus Universiteit / Rotterdam School Of Management.

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TOPdesk

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Profile bio

About Claudia Kroon

Do you want to google #regrettingmotherhood, but are you too afraid someone will find out? Are you up at night, wondering how you’ll manage family life once you go back to work? Amongst household chores, family organization, caring for your child - has the old you gone missing?I get that. I’ve been there. After my son was born in 2016, it took me a long while to find joy in my new role as a mother. In the beginning, I cried *a lot* and felt insecure about the things I was doing. From the moment I went back to work, when my son was about 3 months old, I started struggling to balance my different roles as mom, wife, employee and *me*.As a mommy mentor I support you to become the mom YOU want to be, as opposed to the mom somebody else thinks you should be. Working with me, you will get the tools, resources and routines that you need to boost your confidence in your skills as a mother.FREE RESOURCESYou know what, trusting a complete stranger with such a delicate topic. So, I have some resources for you that allow you to get to know me and my work better AND allow you to take steps towards a better mom-life balance.Have you ever thought “I want peace and quiet NOW”, but you didn’t know how to get there? The Stress S.O.S plan can help you visualize your stress-levels and creates and effective communication tool, so that you can let your loved ones know what you need at any given stress-level.MOM-LIFE-BALANCE MENTORINGThe exclusive 1:1 setting will help you to feel happier and more relaxed when spending time with your child. Regrets are then replaced by a general, confident feeling of “I can do this”.CONTACTWant to kiss your regrets goodbye? Want to take that first step towards a better mom life balance? Just e-mail me at hello@claudiakroon.com.

Current workplace

Claudia Kroon's current company

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TOPdesk
Topdesk
Mentor | I help exhausted (Expat-) moms to become the mother they want to be | Your professional friend to talk about the hard stuff
netherlands
Website
Employees
849
AeroLeads page
14 roles

Claudia Kroon work experience

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Coach & Mentor Helping (Expat-)Moms To Live Motherhood On Their Own Terms

Current
Claudia Kroon Mommy Mentor

Online (everywhere) | Locally In South-Holland, Netherlands

As a mommy mentor, I ensure that women can enjoy motherhood on THEIR TERMS. That they can be the mom THEY want to be. Not who I want them to be, or their partner, or their boss.What sounds simple, involves a variety of skills and services, because every woman and every situation is different.Some mothers just want a set of (mental) exercises that they can.

Jan 2021 - Present

Customer Service Expert - Patiently Solving All Your Software Problems

Current

Delft, South Holland, Netherlands

Making your day better in one phone conversation: that’s my job. As a technical product specialist I answer questions about our software from application managers.From solving small functional questions to researching more complex technical issues: no question is left unanswered.Need a sounding board for implementing a new process in TOPdesk? No worries, I.

Nov 2020 - Present

Trainer And Mentor: Helping Colleagues To Develop Skills To Grow Faster

Current

As a mentor to new colleagues, I aim to provide a warm welcome and I make sure that they feel comfortable in their new role.As someone who "has been there before", I help my mentees think about their professional and personal development in the company. I use my career steps as an example of a growth path when working with new colleagues.I help them to.

May 2016 - Present

Software & Process Consultant In The Education Sector - Making Standard Software Fit Your Reality

Delft, The Netherlands

I worked with a variety of customers to “implement” their service management process in our software. What that actually means is that I was trying to create a fit between a mostly standardized software and my customer’s reality. This taught me that the best results are created in collaboration with the client.Drawing from my previous experience both as an.

May 2016 - Nov 2020

Programme Coordinator Providing Inspiring Content & Speakers For See (Service Excellence Experience)

Jun 2018 - Dec 2019

It Service Desk Agent Supporting Pharmaceutical Sales Representatives

Dec 2015 - Mar 2016

It Service Desk Agent For Education Institutions Specializing In Finding Answers Fast

Working for the internal servicedesk at OGD, I joined a team that supported mostly schools and educational institutions with their ICT questions.In this position I learned to quickly analyze a client's situation to see if a standardized solution could be applied to the question at hand.

May 2014 - Mar 2016

It Service Desk Agent At A Pharmaceutical Company

Delft Area, Netherlands

In this position I worked with colleagues from various backgrounds and different levels of IT knowledge. When I was no longer "the new colleague", I enjoyed mentoring new colleagues who joined the helpdesk after me to learn about the different aspects of the job.I enjoyed bonding with regular callers and being able to solve their problems with patience and.

May 2014 - Dec 2015

Work Student Discovering How Technology In The Classroom Impacts The Lives Of Mbo Students

Kpn Consulting (Nl)

Zoetermeer, Netherlands

While working on my master thesis, I worked closely with employees of KPN Consulting to use their network of schools to find participants for my research.Moreover, I worked on an internal project on portfolio management.

Jun 2013 - Nov 2013

Content Editor - Making Sure My German Translations Entice People To Say Yes To Personal Development

Springest De

Amsterdam Area, Netherlands

I was working in a small team of 5 people responsible for the German market. I started out writing blog posts for the Springest blog and to promote Springest on other blogs. Moreover, I wrote various pieces of copy for the website and translated several documents from Dutch and English to German.

Jan 2012 - Feb 2013

Making People Smile First Thing In The Morning Through Excellent Breakfast Service In The One Lounge

Berlin Area, Germany

Working in a team of 5 people my duties included setting up and maintaining the breakfast buffet and clearing tables. I was also responsible for working with new employees and trainees to teach them the routines of the department. Moreover, I attended to the bar and would answer guest requests and support the reception in peak times.

Feb 2011 - Aug 2011

Management Trainee In China: A Lesson In Expat Life And Thriving (Or Failing) In A Different Culture

Sofitel Hyland Shanghai
  • Liasing with international guests and coordinating the stays of VIP guests
  • Coordinating the stay of VIP groups from arrival to farewell
  • Assisting the Front Office Manager with administrative tasks (setting up SOPs, complaint letter reply)
  • Supervising the daily operations of the Sofitel Club Lounge
  • Developing and giving trainings to Club Lounge employees
Mar 2010 - Aug 2010

Duty Manager - Making Students And Guests Feel Welcome And Safe In A Student-Run Hotel

Skotel The Hague
  • Supervising first and second year students and aiding to fulfil their individual training needs
  • Ensuring the safety and well being of guests and students during the night; night auditing
  • Research on how to improve guest satisfaction
Sep 2008 - Oct 2009

Concierge Focused On Creating Joyful Vacation Experiences And Being A Fountain Of Local Knowledge

  • Positioned as Concierge carrying out tasks that include guest relations, creating information material for German speaking guests, planning and organising day tours as well as bell services
  • Positioned as Room Attendant conducting duties that include cleaning and inspecting of rooms and public areas
Aug 2007 - Dec 2007
Team & coworkers

Colleagues at TOPdesk

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3 education records

Claudia Kroon education

Bachelor Of Business Administration, Hotel Management

Activities and Societies: Senti Questo Bachelor Thesis: How can Máxima Medisch Centrum deliver a consistent hospitality experience in its.

FAQ

Frequently asked questions about Claudia Kroon

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What company does Claudia Kroon work for?

Claudia Kroon works for TOPdesk.

What is Claudia Kroon's role at TOPdesk?

Claudia Kroon is listed as Mentor | I help exhausted (Expat-) moms to become the mother they want to be | Your professional friend to talk about the hard stuff at TOPdesk.

Where is Claudia Kroon based?

Claudia Kroon is based in Pijnacker, South Holland, Netherlands while working with TOPdesk.

What companies has Claudia Kroon worked for?

Claudia Kroon has worked for Claudia Kroon Mommy Mentor, Topdesk, Operator Group Delft, Kpn Consulting (Nl), and Springest De.

Who are Claudia Kroon's colleagues at TOPdesk?

Claudia Kroon's colleagues at TOPdesk include Mohamed Eloirraq, Tobias Spöcker, Angie Cape-Brown, Jacqueline Van Burgsteeden, and Hub Kusters.

How can I contact Claudia Kroon?

You can use AeroLeads to view verified contact signals for Claudia Kroon at TOPdesk, including work email, phone, and LinkedIn data when available.

What schools did Claudia Kroon attend?

Claudia Kroon holds Master Of Science (Msc), Business Information Management, 7.9 from Rsm Erasmus Universiteit / Rotterdam School Of Management.

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