• Managed daily legal activities for a portfolio of 100+ cases, answering phone calls, writing correspondence, and updating various client systems.• Reviewed transfer cases, determining compliance and best course of action.• Prepared polished legal documents, including orders of reference, motions for summary judgment,judgments of foreclosure and sale, motions for publications, motions to extend the sale, motions to dismiss,motions to amend, motions to restore, motions to vacate, affidavits, and affirmations.• Oversaw all cases within the service department, ensuring the timely and proper delivery to defendants.• Trained new staff members on company policies, procedures, and legal standards within the foreclosuredepartment.• Safeguarded attorney support, cross-training paralegals in different facets of office functions.• Increased revenue $1.2M+ in billables by dismantling and rebuilding the existing litigation department to optimize efficiencies.

• Assessed residential foreclosure files, determining their current stage, identifying potential risks, and completing actions to move the file forward.• Reviewed court dockets, case documents, and pleadings, informing clients of file status.• Administered quality control audits on pleading and court documents prepared by paralegals.• Generated foreclosure pleadings, including notices, orders of reference, motions for summary judgment affidavits, final judgment packages, orders extending time, and miscellaneous motions.• Filed and served notices, motions, orders, letters, and pleadings.• Scheduled hearings/court appearances with opposing counsel and judicial assistants.• Analyzed title reports, verifying the absence of title issues that would prevent the property from going to sale.• Prepared files for sale, requested sale dates, and generated notices of sale, reviewing publications and updating clients with sale results.• Conducted third party sales and conduct title examination, ensuring no previous liens on the property.• Filed title claims on behalf of client.• Enhanced efficiency and productivity by developing training materials for paralegals.• Minimized backlog by centralizing office forms and implementing a paperless office environment.

• Managed and maintained a third of the company’s portfolio, focusing on foreclosure, litigation, and bankruptcy matters.• Analyzed incoming transfer portfolios, assessing any potential risk files.• Reviewed litigation motions, advising the attorney and paralegal on best course of action.• Conducted quality control audits on motions and affidavits filed by paralegals.• Trained new paralegals, ensuring comprehensive understanding and compliance with procedures, court rules, and regulations.• Enhanced efficiency and productivity by developing and implementing training materials.• Supervised legal assistants in the preparation of filing and service of court documents with the SupremeCourt, retrieval of court orders, and follow-up.• Established a new portfolio in four months, placing 8K+ files into production.

• Inspected original loan documents for authenticity, investigating case law to determine causes of action and to prepare plaintiff’s pleadings.• Maintained open lines of communication with opposing parties for discovery and litigated files.• Managed attorneys’ schedules, conducting thorough client intakes and recording information in database.• Administered billable hour tracking and client invoicing.• Prepared answers, motion support documents, and pleadings, reviewing surrogates court case proceedings.• Conversed with clients, outside attorneys, and vendors on behalf of the attorney via phone, email, and mail.• Verified hearings/court appearances with opposing counsel and judicial assistants.• Created a centralized office for documents and optimized the case management system.• Contributed to generating $4M by standardizing processes and expanding the department.

• Managed office referrals, disseminating surveys and resolving all customer service issues and complaints.• Reviewed contracts of sale and residential listing agreements, identifying any errors or discrepancies.• Generated monthly and quarterly financial reports to analyze the company’s financial status.• Developed and integrated office curricula guides to promote standardization of processes.• Maintained company website and social media platforms, implementing strategic marketing initiatives.• Facilitated new hire orientation and training, preparing personnel for their job function and providingongoing mentorship.• Played an integral role in increasing the organization’s property listings and contract sales productivity by 50%.

Conducted extensive research based upon the competitor’s profile and provided reports to management based on their strengths, weaknesses and developed new marketing strategies and developed entrusting relationships with potential clients.