Working 21 Years as freelancer Consulting, helping out different Companies in the Roles as:▪ Service Delivery Manager▪ Change Manager▪ Release Manager▪ Project Manager▪ Presales Technician▪ IT Architect (AD/Mail)Companies helped out:▪ Audi AG▪ Airbus▪ Cassidian (Airbus Space & Defence)▪ T-Systems▪ Telekom▪ DGHyp▪ Forschungszentrum Jülich▪ Fraport AG▪ Bayer AG▪ HP▪ MLP AG▪ Land Brandenburg (ZIT)▪ Cybits… Show more Working 21 Years as freelancer Consulting, helping out different Companies in the Roles as:▪ Service Delivery Manager▪ Change Manager▪ Release Manager▪ Project Manager▪ Presales Technician▪ IT Architect (AD/Mail)Companies helped out:▪ Audi AG▪ Airbus▪ Cassidian (Airbus Space & Defence)▪ T-Systems▪ Telekom▪ DGHyp▪ Forschungszentrum Jülich▪ Fraport AG▪ Bayer AG▪ HP▪ MLP AG▪ Land Brandenburg (ZIT)▪ Cybits AG▪ Lufthansa AG▪ Union Investment▪ ComputaCenter▪ Condor/Thomas Cook Show less

Building up a team of developers, working new in an agile development. Developing a work culture on SCRUM basis. On the other side implementing ITIL structures and processes in the company.

▪ Driven and implemented processes of Service Operation and Service Transition to achieve and sustain overall stability and innovations towards continual service improvement though ITIL practices▪ Defined scope of the Change Management processes, function, configuration items to be controlled, and the information that is to be recorded.▪ Responsible for the development of the change programmes ensuring best fit for the organisation.▪ Developed, documented and published Change and… Show more ▪ Driven and implemented processes of Service Operation and Service Transition to achieve and sustain overall stability and innovations towards continual service improvement though ITIL practices▪ Defined scope of the Change Management processes, function, configuration items to be controlled, and the information that is to be recorded.▪ Responsible for the development of the change programmes ensuring best fit for the organisation.▪ Developed, documented and published Change and Release Management processes, plans and procedures, ensuring that these documents are updated as and when appropriate.▪ Responsible for Configuration Management; develop, document and publish the standards and ensure the database (CMDB) is fully updated. This is to be undertaken in liaison with the Operational and Development Support team within Service Operations.▪ Ensure that necessary data, forms and configuration items (CI) are available for use by all authorised personnel.▪ Monitor and document baselines and releases of CI for formal test and delivery, ensuring that necessary data are available for use by those producing and/or using the baselined CI.▪ Collaborate with cross-functional departments to ensure timely implementation of change requests and change Requests and Requirements. Show less

▪ DGHyp: Development of an AD/DFS/Server/File/Print Infrastructure in a Twin Data Center▪ Forschungszentrum Jülich: Projektlead Exchange 2010 Migration▪ Land Brandenburg: IT Architect: Development of an Exchange Environment over 2 DataCenters. Implementing an MDM (Mobile Device Management) on top of it.▪ T-Systems: Pre-/Sales Support Defining/Writing of SLAs/OLAs Helping out on riskcalculations/offers Writing of operational handbooks▪ Telekom: IT-Architect:… Show more ▪ DGHyp: Development of an AD/DFS/Server/File/Print Infrastructure in a Twin Data Center▪ Forschungszentrum Jülich: Projektlead Exchange 2010 Migration▪ Land Brandenburg: IT Architect: Development of an Exchange Environment over 2 DataCenters. Implementing an MDM (Mobile Device Management) on top of it.▪ T-Systems: Pre-/Sales Support Defining/Writing of SLAs/OLAs Helping out on riskcalculations/offers Writing of operational handbooks▪ Telekom: IT-Architect: Developing a Twin Datacenter for high security, which was certified by BSI.▪ EADS/Airbus Defence & Space: Projectlead Windows 7 Migration/Rollout + Software Development (Rolloutdatabase) Show less

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