Claus Raahede Email & Phone Number

Ballerup

Head of Integration team with Integration architechts, developers, Azure DevOps and testers using on-prem services and API Manager(Microsoft PaaS) in Azure.The team analyze, design, develop and test integrations and API's to connect internal and customer front-ends / TPPs with SDC back-ends. Managing a large team of employees both in Poland and Denmark.

Greater Copenhagen, Taastrup

Copenhagen Area, Capital Region, Denmark

- Responsible for IBM WebSphere MQ & Datapower (Midrange) and Citrix Netscaler.- Deliver financial performance, i.e. implementing the operational plans, ensuring a clear line of sight , cascading targets and setting concrete objectives at the right level.- Deliver functional performance, i.e. translating operational plans, implementing improvements of processes and systems, ensuring products,services and delivery chains that meet customer needs and are compliant with regulations and policies- Deliver on Great Leadership, by engaging and motivating people within your area of responsibility to reach out for our vision and creating the right team to make it happen i.e. select, delegate, follow up, assess, coach and develop direct reports.

Copenhagen Area, Denmark

As Group IT Infrastructure Management & Development manager I’m a part of the IT management team and I participate in the development new visions and strategies for the globale IT infrastructure in Nilfisk. In addition my assignment is to structure and create a good working atmosphere for my co-workers, engage and develop them personally and professionally, secure high quality in the IT operations and the develop of new IT infrastructure.• Together with the rest of the management team participate in the development and deployment of new visions and strategies• Responsible for Nilfisks Globale IT infrastructure - Microsoft infrastructure, Cloud, SAP ERP, virtualization and LAN/WAN.• People Management - employees in USA, China, Hunargy and Denmark• Budget and economic responsible• Highly experinced within IT outsourcing• Experinced within Vendor management• Secure stable and high quality global IT infrastructure solutions• Design and implement new IT infrastructure in cooperation with own employees, architects, vendors and outsourcing partners• Incident-, Problem- and change-management• IT infrastructure security

Copenhagen Area, Denmark

As manager of Desktop Management the assignement was to secure the operations, support and delivery of PC’s internally in KMD and to large public and private customers.• Responsible for KMD 2nd line Desktop Management• People Management - 17 employees• Educational and people development• Budget and economics of the department• Follow-up on daily operations and SLA’s on external as well as internal customers• Follow-up and auditing in ITIL, ISO20000 and DS484

Copenhagen Area, Capital Region, Denmark

My assignement was to manage Nordic Mainframe (z/OS) DBA and System Programmers and thru daily management of my co-workers to deliver high quality operations, maintenance and development.• Responsible for CSC Nordisk Mainframe DBA &System Programmer (DB2, CICS)• People Management - 31 employees• Ensure the development of my co-workers• Budget and economics, Nordic Mainframe budget• ITIL: Incident-, problem- and change-managment• Vendor Management - Contact and cooperation with internal and external vendors and partners• Nordic management successor in both DBA and Mainframe

Copenhagen Area, Capital Region, Denmark

Manager Monitoring 24/7, Microsoft Server and Unix System engineering• Manager Monitoring 24/7• Manager 2. and 3. line Microsoft Server and Unix System engineering• DBA CSC Airline solutions (DB2, CICS, Oracle, SQL, E-Busines Suite)• Change-, Problemmanagement and Availability Management • Jointly responsible of facilities and vendor contact/meetings (Johnson Control and ISS)• Jointly responsible of large rebuilding of officespace and UPS• People development• Budget and economics of departments• Documentation preparation• Organisational development of new Nordic organisation and in the development of the cooperation within EMEA, primally UK and Scandinavia.

Copenhagen Area, Denmark

Manager Network Management and Service Desk, Telia Networks Denmark• Operation Manager for Telia Network Management Center and Telia 1. line Service Desk• Monitoring of Telia Danmarks WAN, LAN, telefoni 24x7• Joint responsible of network delivery to Public and private customers• Development and establishment of Networkmonitoring and Help Desk team• Implementation of ISO within Telia Network Denmark• People Management - 14 employees

Copenhagen Area, Capital Region, Denmark

Manager Service Desk – 24/7, Scandinavian Airlines Data Denmark A/S• Teamleader for SAS Data Danmarks Internationale 1st line Service Desk 24x7• 21 employees• Continuous improvements within 1st level support – CTI system and KPIs• Documentation preparation and improvements• SLA management and improvements• Customer relationship management and development

Copenhagen Area, Capital Region, Denmark

Scandinavian Airlines Data Denmark A/S• Project manager • Management konsulent• Technical testcoordinator• Programmer• Operator 24x7

Bachelor, Management

Edb-Assistent, It

1 - 3 G, Math. Phys