Claus Raahede Email & Phone Number

Ballerup

Head of Integration team with Integration architechts, developers, Azure DevOps and testers using on-prem services and API Manager(Microsoft PaaS) in Azure.The team analyze, design, develop and test integrations and API's to connect internal and customer front-ends / TPPs with SDC back-ends. Managing a large team of employees both in Poland and Denmark.

Greater Copenhagen, Taastrup

Copenhagen Area, Capital Region, Denmark

- Responsible for IBM WebSphere MQ & Datapower (Midrange) and Citrix Netscaler.- Deliver financial performance, i.e. implementing the operational plans, ensuring a clear line of sight, cascading targets and setting concrete objectives at the right level.- Deliver functional performance, i.e. translating operational plans, implementing improvements of.

Copenhagen Area, Denmark

• As Group IT Infrastructure Management & Development manager I’m a part of the IT management team and I participate in the development new visions and strategies for the globale IT infrastructure in Nilfisk. In addition.
• Together with the rest of the management team participate in the development and deployment of new visions and strategies
• Responsible for Nilfisks Globale IT infrastructure - Microsoft infrastructure, Cloud, SAP ERP, virtualization and LAN/WAN.
• People Management - employees in USA, China, Hunargy and Denmark
• Budget and economic responsible
• Highly experinced within IT outsourcing

Copenhagen Area, Denmark

• As manager of Desktop Management the assignement was to secure the operations, support and delivery of PC’s internally in KMD and to large public and private customers.
• Responsible for KMD 2nd line Desktop Management
• People Management - 17 employees
• Educational and people development
• Budget and economics of the department
• Follow-up on daily operations and SLA’s on external as well as internal customers

Copenhagen Area, Capital Region, Denmark

• My assignement was to manage Nordic Mainframe (z/OS) DBA and System Programmers and thru daily management of my co-workers to deliver high quality operations, maintenance and development.
• Responsible for CSC Nordisk Mainframe DBA &System Programmer (DB2, CICS)
• People Management - 31 employees
• Ensure the development of my co-workers
• Budget and economics, Nordic Mainframe budget
• ITIL: Incident-, problem- and change-managment

Copenhagen Area, Capital Region, Denmark

• Manager Monitoring 24/7, Microsoft Server and Unix System engineering
• Manager Monitoring 24/7
• Manager 2. and 3. line Microsoft Server and Unix System engineering
• DBA CSC Airline solutions (DB2, CICS, Oracle, SQL, E-Busines Suite)
• Change-, Problemmanagement and Availability Management
• Jointly responsible of facilities and vendor contact/meetings (Johnson Control and ISS)

Copenhagen Area, Denmark

• Manager Network Management and Service Desk, Telia Networks Denmark
• Operation Manager for Telia Network Management Center and Telia 1. line Service Desk
• Monitoring of Telia Danmarks WAN, LAN, telefoni 24x7
• Joint responsible of network delivery to Public and private customers
• Development and establishment of Networkmonitoring and Help Desk team
• Implementation of ISO within Telia Network Denmark

Copenhagen Area, Capital Region, Denmark

• Manager Service Desk – 24/7, Scandinavian Airlines Data Denmark A/S
• Teamleader for SAS Data Danmarks Internationale 1st line Service Desk 24x7
• 21 employees
• Continuous improvements within 1st level support – CTI system and KPIs
• Documentation preparation and improvements
• SLA management and improvements

Copenhagen Area, Capital Region, Denmark

• Scandinavian Airlines Data Denmark A/S
• Project manager
• Management konsulent
• Technical testcoordinator
• Programmer
• Operator 24x7

Bachelor, Management

Edb-Assistent, It

1 - 3 G, Math. Phys