- Co-founded the J-1 Visa Agency, driving the strategic vision and growth of the company while overseeing all aspects of sales and marketing.- Developed and implemented comprehensive sales strategies to attract and engage clients, including outreach programs, partnership development, and targeted campaigns.- Created and executed marketing plans to enhance brand visibility and reputation, utilizing digital marketing, social media, and traditional advertising methods.- Identified and pursued new business opportunities, cultivated relationships with key stakeholders, and provided tailored solutions to meet clients’ visa and exchange program needs.- Managed day-to-day operations, including team leadership, budget allocation, and performance monitoring, ensuring the agency’s objectives were consistently achieved.

- Supervised and trained a team of food and beverage staff, ensuring high standards of service and operational efficiency in a luxury resort environment.- Oversaw daily food and beverage operations, including inventory control, staff scheduling, and adherence to health and safety regulations.- Enhanced guest satisfaction by addressing feedback, resolving issues, and maintaining a high level of service quality, contributing to a memorable dining experience.- Ensured that all food and beverage offerings met Viceroy’s luxury standards, including menu accuracy, presentation, and taste.- Assisted in the planning and execution of special events and private functions, providing exceptional service and support to create seamless and successful experiences.

- Co-founded BluRender, driving the company’s vision and strategy to deliver innovative interior design solutions that align with client needs and market trends.- Led the design process from concept to completion, creating bespoke interiors that reflect aesthetic and functional requirements, enhancing client spaces with creativity and precision.- Collaborated closely with clients to understand their vision and preferences, providing expert advice and ensuring that designs met their expectations and lifestyle needs.- Managed multiple projects simultaneously, overseeing all aspects of design and implementation, including budgeting, scheduling, and vendor coordination.

- Established and launched B-Bistro Restaurant, developing the concept from the ground up, including the creation of a unique menu and a distinctive brand identity.- Designed and executed marketing strategies to build brand awareness and attract customers, utilizing both traditional and digital channels to drive business growth.- Curated a diverse and appealing menu that catered to the tastes of the local market, incorporating fresh, high-quality ingredients and innovative culinary techniques.- Oversaw daily operations, including staff recruitment and training, inventory management, and customer service, ensuring a high standard of quality and efficiency.- Focused on delivering an exceptional dining experience by fostering a welcoming atmosphere, personally engaging with guests, and continuously adapting to their feedback.

- Delivered exceptional service to high-end guests, adhering to Forbes standards and ensuring an unparalleled dining experience in a luxury setting.- Applied Forbes training principles in every aspect of service, including personalized guest interactions, attention to detail, and maintaining a refined atmosphere.- Completed extensive wine and liquor training, enhancing knowledge and providing expert recommendations to guests. Participated in regular evaluations by secret shoppers to uphold the highest service standards.- Fostered positive guest relationships by addressing inquiries, resolving issues promptly, and creating a welcoming and sophisticated dining experience.

- Provided attentive and personalized service to guests in a high-volume, upscale dining environment, ensuring a memorable dining experience.- Worked closely with kitchen and bar staff to ensure timely and accurate delivery of orders, while maintaining a smooth and organized service flow.- Adhered to the hotel's service standards and protocols, contributing to a high level of guest satisfaction and a positive dining atmosphere.

- Welcomed and assisted guests with spa appointments, provided detailed information on treatments and services, and ensured a seamless check-in and check-out process, all while upholding Forbes standards of luxury service.- Delivered exceptional customer service by addressing guest inquiries, handling reservations, and resolving any issues with professionalism and efficiency, maintaining the highest standards of guest satisfaction.- Managed scheduling, coordinated with spa therapists, and maintained accurate records of appointments and payments, ensuring smooth operations in line with Forbes guidelines.- Assisted in maintaining the cleanliness and organization of the spa area, contributing to a tranquil and inviting environment for guests and adhering to Forbes' rigorous quality standards.

- Assisted in managing daily food and beverage operations, ensuring high standards of quality and service.- Delivered exceptional dining experiences by training staff on service excellence, resolving guest concerns, and implementing guest feedback into actionable improvements.- Spearheaded special events and themed dining experiences, showcasing creativity and attention to detail, which significantly boosted guest satisfaction and re