Carlos Laviola Email & Phone Number

Amsterdam, North Holland, Netherlands

* Advocated for and helped implement Site Reliability Engineering practices within the team and company, fostering a culture of reliability, scalability, and observability.* Implementation and management of Hashicorp Vault, Consul, and Nomad as well as Kubernetes for secure secret management, service discovery, and workload orchestration respectively.* Actively promoted the use of Terraform for infrastructure as code (IaC), facilitating the adoption of methodologies to provision… Show more * Advocated for and helped implement Site Reliability Engineering practices within the team and company, fostering a culture of reliability, scalability, and observability.* Implementation and management of Hashicorp Vault, Consul, and Nomad as well as Kubernetes for secure secret management, service discovery, and workload orchestration respectively.* Actively promoted the use of Terraform for infrastructure as code (IaC), facilitating the adoption of methodologies to provision and manage infrastructure across hybrid cloud environments, including OpenStack.* Instrumental in executing configuration management using Puppet and Ansible, ensuring consistency and reliability across distributed systems.* Kickstarted transition efforts from traditional to metrics-based monitoring and alerting systems, utilizing Icinga, AlertManager, Grafana and Prometheus for proactive incident management.* Collaborated across teams to implement Falco for runtime threat detection, contributing to increased visibility into system security and reliability in the containerized ecosystem.* Engaged in development tasks using shell scripting, Python and Golang, as well as modest contributions in Java to automate workflows and enhance system functionality, improving development and operations collaboration.* Helped manage on-call schedules for the team, optimizing incident response processes through PagerDuty integration, in alignment with best practices for effective incident management.* Facilitated communication and collaboration with development teams on projects requiring our skill set, ensuring alignment with SRE principles for enhancing system reliability and resilience.* Actively participated in the wider infrastructure community at Adyen, advocating for the adoption of SRE practices and fostering knowledge sharing and continuous improvement initiatives. Show less

Amsterdam, North Holland Province, Netherlands

Web Infra Reliability:- Responsible for maintaining the core services of the main production web roles. My duties also included performing rollouts of the codebase for these roles and being part of the on-call rotation.- Worked on the initial iterations of Booking's containers infrastructure project, first by using Apache Mesos and Marathon, and then on what became B.Platform, rolling out Kubernetes clusters via the OpenShift distribution.Connectivity API Services… Show more Web Infra Reliability:- Responsible for maintaining the core services of the main production web roles. My duties also included performing rollouts of the codebase for these roles and being part of the on-call rotation.- Worked on the initial iterations of Booking's containers infrastructure project, first by using Apache Mesos and Marathon, and then on what became B.Platform, rolling out Kubernetes clusters via the OpenShift distribution.Connectivity API Services Infrastructure Reliability:- Infrastructure services powering endpoints for mobile backends and connectivity partners (e.g., hotel chains).- Definitions of SLOs and implementation of KPIs.- Fine tuning metrics and alerting for better coverage of the observability of our services.Data & Machine Learning Platform:- Responsible for two massive HDFS (Hadoop) based clusters with over 5000 servers and 250+ PB of data, as well as many other ancillary services in the ecosystem such as Spark.- Built a custom Hadoop distribution project using Apache Bigtop as a base in order to enable us to transition from Hadoop 2 to 3. Show less

I have answered as the primary point of contact for the company's custom built web caching solution from my start on the team. When I left, what used to be a hand rolled solution had been greatly modernised and standardised into a product that could be reliably and reproducibly built, upgraded and deployed, with at least one major architectural upgrade performed (and another on the way) and the rollout of features such as client device detection that were made available to all backends/products… Show more I have answered as the primary point of contact for the company's custom built web caching solution from my start on the team. When I left, what used to be a hand rolled solution had been greatly modernised and standardised into a product that could be reliably and reproducibly built, upgraded and deployed, with at least one major architectural upgrade performed (and another on the way) and the rollout of features such as client device detection that were made available to all backends/products behind it. Show less

Rio De Janeiro Area, Brazil

M4U is a mobile development company based in Rio. I worked on bringing a DevOps mindset to the infrastructure team by facilitating faster and more frequent deployments of the codebase, interfacing directly with developers and improving the performance of the middleware.

Worked on infrastructure with the team responsible for the company's video on demand and live streaming content. We were responsible for delivering live streams of several massive events such as the 2010 World Cup and Big Brother Brazil.

Contracted by NEC to work at Vivo, a major Brazilian cellphone carrier. Worked as a systems administrator doing data analysis, working with my team to improve billing parsing and taking care of incident reports.