Chloe Lawson Email & Phone Number

Detroit, Michigan, United States

Responsible for delivering excellent customer service in a prompt and timely fashion, vetting occupants and verifying eligibility in the Buy Back program. Role responsibilities include:Maintaining contact with occupants for their duration of the program. The role is also responsible for deeming occupants eligible and failing occupants out of the program. Investigating and triage client and program inquires related to the Program and escalate to Program Manager, if necessary, Reviewing and processing of documents, retrieving, contact occupants for documents needed for processing program eligibility and verification, Organize and upload documents to Salesforce database while entering, tracking, and reporting components of Program processes into Salesforce database and maintain accuracy, analyze all documents (documents, database entries, etc.) to ensure completion, accuracy and compliance with program rules and policies

Detroit, Michigan, United States

Responsible for supporting and processing 3 roles that have been escalated and needing resolution for purpose of refinancing or buying a home. Roles include, Verification of employment, Payoffs, Homeowners insurance.Verification of employment: Verifying client's employment, verbally or written. Accurately recording information from appropriate verifiers.Payoffs/Specialty Payoffs: For refinancing purposing ordering various payoff statements for banks such as Wells Fargo, PNC, Bank of America, or smaller banks, also for HUD. Working and processing Land contracts, Divorce buyouts, judgements, and Tax liens request.Homeowners Insurance: Verifying sufficient homeowners coverage for client's purchase of home or refinance based on documentation given or obtained from client's insurance agent. Verifying flood insurance, wind, or fire insurance based of state requirements for other coverages.

Allen Park Mi

Functions as a call center representative enrolling participants of HCA Corporation in 2018 Health Care Benefits

Taylor, Mi

Customer Service Call center rep for Lowe's Account duties include;• Obtains client information by answering telephone calls; interviewing clients; verifying information.• Determines eligibility by comparing client information to requirements.• Establishes policies by entering client information; confirming pricing.• Informs clients by explaining procedures; answering questions; providing information.• Maintains communication equipment by reporting problems.• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.• Updates job knowledge by studying new product descriptions; participating in educational opportunities.• Accomplishes sales and organization mission by completing related results as needed.

Southgate Mi

Identify customers, validate and cash checks, accept cash and checks for deposit and check accuracy of deposit slip, process cash withdrawals, perform services for customers such as ordering bank cards and checks, receive and verify loan payments, mortgage payments, record all transactions promptly, accurately and in compliance with bank procedures, answer inquiries regarding checking and savings accounts and other bank related products, attempt to resolve issues and problems with accounts, explain, advise on and promote bank products and services to customers, identify referral opportunities and make relevant referrals

Aiding students with assignments in various subjects•going over lesson plans teachers have left•Aiding students in educational fun activities utilizing material the class went over •Supervising Students in a classroom setting ranging from grades K-8

Campus Safety Dispatch•Composed reports on arrests made, activities performed and unusual incidents observed.•Patrolled designated districts in patrol cars, on bicycles and on foot.•Monitored and investigated suspicions persons and situations and unusual activities, and working with dispatch.•Interact with student, staff, and the public of Kentucky State University

Organized recruitment into the Upward Bound Program and Admission events for prospective students.•Filing Student’s important Documents•Maintain office upkeep •Aiding in creating educational and fun field trips for the Students•Maintained regularly-scheduled office hours to advise and assist students.•Emphasized the importance of academic honesty with students •Instructing students on proper citation of research sources.

Bachelor Of Arts, Criminal Justice/Pre Law

Activities and Societies: Pre-Law Society, Upward Bound ProgramCurrently 3 credit hours from obtaining Bachelors Degree Of Criminal Justice

General Studies, General Studies, 3.3

Activities and Societies: Varsity Basketball, Varsity Softball, Class Board (Treasury), Student Life, Honors Health club