Clay Kline Email & Phone Number

Memphis, Tn, Us

Memphis Metropolitan Area

Conduct in-home sales consultations to determine customer wants and needs. Same day-1 visit close. Provide sales and customer service assistance. Follow up with new & existing customers to ensure their total 100% satisfaction.• Annual close rate 43%• 1-1.3M in revenue annually• Top 5-10 ranking per year (out of 5 offices & 20 sales consultants)• Running 2-3 leads per day set by national call center, as well as self-generated referrals• Conduct in-home presentations (approx. 400 per year), estimating each job & provide in-house finance options• Territory – W Tennessee, NE Arkansas, N Mississippi & Missouri boot hill• CRM proficient• Promoted from Marketing Event Manager• Experience interacting with general contractors and sub-contractors• Recognized in Feb 2024 in National Bath Fitter Magazine for providing exceptional customer service. Magazine is distributed to 250+ locations in US & Canada

Memphis Metropolitan Area

Researched, booked, and managed events. Participated in home shows, women's shows, fairs, rodeos & 4 mall kiosks & 100 events locally and regionally. Negotiated with vendors• Negotiated Bath Fitters’ first co-sponsorship of Memphis in May International Festival, attracting 175,000 attendees from around the world• Launched and managed kiosk at Sam’s Club with $250K in sales in the 1st year• Recruited and trained 20+ brand ambassador team to manage booths and generate leads• Increased 2019 lead generation by 166% (over 2017) & 300% (over 2018)

Memphis Metropolitan Area

Memphis Metropolitan Area

Developed B2B & B2C sales plans for 16 branches to generate new client growth• Negotiated B2B agreement with City Gear with 130 locations in 13 states & approximately 1,500 employees.• Recruited/hired/trained 100+ office support staff

Memphis Metropolitan Area

Point of contact ensuring brand, marketing, legal, production & creative depts continuity• Assisted Director of Brand Strategy to develop brand positioning and marketing plan• Contributed to the launch of 400+ e-commerce site for MerryMaids• Researched weather events to develop national emergency notification system for ServiceMaster Restore• Assisted marketing departments: American Home Shield, MerryMaids, ServiceMaster Clean, ServiceMaster Restore, FurnitureMedic & AmeriSpec

Memphis Metropolitan Area

H&R Block District Marketing Coordinator 2013 & 2015 (2 tax years) Memphis, TNMarketing liaison for 16 offices in West TN & Northeast AR• Assisted office managers, increasing new client revenue 5%-13” based on branch location• Generated over 15,000 leads with a 4 month tax season• Contributed to district ranking for #1 in new client growth in Memphis market• Designed presentations and conducted weekly marketing plans for 16 offices• Participated in events resulting in District ranking #5 nationally in revenue growth (2014)• Developed a pilot B2B cross-promotion with T-Mobile• Led a 10 member D2D street team touching over 25,000 potential new clients

Palm Springs, California, United States

Opened and managed 2,000 sq ft, upscale retail furniture store specializing in mid-century furniture• Achieved $300K revenue in 1st year of business• Selected as dealer on 1stdibs.com with an estimated 1M visitors quarterly• Store was featured in “LA TIMES” and “WASHINGTON POST”• Supported “Palm Springs Modernism Week” an 11-day festival featuring 350+ events• Buyer for multi-lines: Arteriors, Artemide, Baker, Henredon & Accessories, Upholstery lines• Visual designer• Project management for remodels

Palm Springs, California, United States

Managed 8,000 sq. ft. furniture showroom with an annual revenue of approximately $600,000

Memphis Metropolitan Area

Assisted in the development, launch and training of 2,000 door-to-door sales force• Designed national newsletter for 200+ branches• Utilized Six Sigma methodology to improve processes and performance of D2D sales team• Created innovative presentations for national and regional sales meetings