Clay Kline Email & Phone Number

Memphis, TN, US

Memphis Metropolitan Area

• Conduct in-home sales consultations to determine customer wants and needs. Same day-1 visit close. Provide sales and customer service assistance. Follow up with new & existing customers to ensure their total 100%.
• Annual close rate 43%
• 1-1.3M in revenue annually
• Top 5-10 ranking per year (out of 5 offices & 20 sales consultants)
• Running 2-3 leads per day set by national call center, as well as self-generated referrals
• Conduct in-home presentations (approx. 400 per year), estimating each job & provide in-house finance options

Memphis Metropolitan Area

• Researched, booked, and managed events. Participated in home shows, women's shows, fairs, rodeos & 4 mall kiosks & 100 events locally and regionally. Negotiated with vendors
• Negotiated Bath Fitters’ first co-sponsorship of Memphis in May International Festival, attracting 175,000 attendees from around the world
• Launched and managed kiosk at Sam’s Club with $250K in sales in the 1st year
• Recruited and trained 20+ brand ambassador team to manage booths and generate leads
• Increased 2019 lead generation by 166% (over 2017) & 300% (over 2018)

Memphis Metropolitan Area

Memphis Metropolitan Area

• Developed B2B & B2C sales plans for 16 branches to generate new client growth
• Negotiated B2B agreement with City Gear with 130 locations in 13 states & approximately 1,500 employees.
• Recruited/hired/trained 100+ office support staff

Memphis Metropolitan Area

• Point of contact ensuring brand, marketing, legal, production & creative depts continuity
• Assisted Director of Brand Strategy to develop brand positioning and marketing plan
• Contributed to the launch of 400+ e-commerce site for MerryMaids
• Researched weather events to develop national emergency notification system for ServiceMaster Restore
• Assisted marketing departments: American Home Shield, MerryMaids, ServiceMaster Clean, ServiceMaster Restore, FurnitureMedic & AmeriSpec

Memphis Metropolitan Area

• H&R Block District Marketing Coordinator 2013 & 2015 (2 tax years) Memphis, TNMarketing liaison for 16 offices in West TN & Northeast AR
• Assisted office managers, increasing new client revenue 5%-13” based on branch location
• Generated over 15,000 leads with a 4 month tax season
• Contributed to district ranking for #1 in new client growth in Memphis market
• Designed presentations and conducted weekly marketing plans for 16 offices
• Participated in events resulting in District ranking #5 nationally in revenue growth (2014)

Palm Springs, California, United States

• Opened and managed 2,000 sq ft, upscale retail furniture store specializing in mid-century furniture
• Achieved $300K revenue in 1st year of business
• Selected as dealer on 1stdibs.com with an estimated 1M visitors quarterly
• Store was featured in “LA TIMES” and “WASHINGTON POST”
• Supported “Palm Springs Modernism Week” an 11-day festival featuring 350+ events
• Buyer for multi-lines: Arteriors, Artemide, Baker, Henredon & Accessories, Upholstery lines

Palm Springs, California, United States

Managed 8,000 sq. ft. furniture showroom with an annual revenue of approximately $600,000

Memphis Metropolitan Area

• Assisted in the development, launch and training of 2,000 door-to-door sales force
• Designed national newsletter for 200+ branches
• Utilized Six Sigma methodology to improve processes and performance of D2D sales team
• Created innovative presentations for national and regional sales meetings