Clay Barnes Email & Phone Number

Beaver, Pa

• Providing first and second level desktop support for a SMB business by adhering to SLAs to ensure end-user satisfaction with zero issues.• Created and updated over 20 internal and company IT-related polices to meet state and federal compliances since last reviewed in 2017.• Led multiple IT projects including migrating to a new RMM and patching application, implementing a company password manager and layer 2 network backup automation.• Intimately involved in full documentation of IT’s processes, knowledge bases, asset management, and network environments to standardize procedures and maintain full transparency within our company IT environments.• Hands-on with our company’s SECaaS software to include responding to Guardicore alerts for network traffic, Carbon Black triage investigations, and Graylog monitoring.• Developed numerous PowerShell and Python scripts to automate business processes, collect IPs and addresses from malicious phishing emails, and provide self-healing actions or alerting for workstations and servers within the environment.• Created and delivered project charters, technical reports, and root cause analysis documents to C-level executives and the Board of Directors about helpdesk, system administration, networking and cybersecurity on a regular basis to keep them informed on changes or progress within the department.• Managed the company’s on-prem Active Directory and Entra ID tenant for all IT systems and users.

Monaca, Pennsylvania, United States

• Inspect, track, and improve PE sample collection, testing, data analysis, and retention.• Create ways of working between Production Operators and Lab Technicians and become the focal point regarding PE lab testing queries.• Designed PI Vision displays to track PE sample data, trends and anomalies & PowerBI dashboards to monitor turnaround time and implement improvements.• Work with Process and Analytical Chemists to handle non-routine sample testing or develop different sample preparation methods in accordance with the ASTM.

Monaca, Pennsylvania, United States

• Supervise a team of up to 6 individuals during a shift in Shell Polymer’s Analytical Laboratory.• Inspect and authorize results for sample tests and escalate any irregularities or discrepancies to Process Chemists or Plant Production Operators.• Assure quality through company quality management systems and ISO 9001.• Developed an understanding of OSHA, EPA, and federal regulations regarding laboratory safety and waste management.• Created daily shift reports including pertinent operational changes or developments for the following shifts and for record keeping.

Monaca, Pennsylvania, United States

• Supported plant operations by performing testing as per standard methods and procedures on environmental, hydrocarbon, and polyethylene samples.• Assured quality through company quality management systems and ISO 9001.• Strict adherence to non-conforming work SOPs and making sound judgement through corrective actions.• Set up testing and operating equipment, as well as, maintained equipment and facilities in the laboratory.• Utilized Laboratory Information Management Systems (LIMS) to input and analyze test data for plant commissioning and startup (CSU) as well as daily operations.

Monaca, Pennsylvania, United States

• Conducted access control, badge verification, and monitored CCTV security cameras at Shell Polymer chemical manufacturing project site.• Performed investigation to determine appropriate escalation of security against potential threats.

Jacksonville, North Carolina Area

• Coordinated training and led Marines in various military exercises stateside and overseas to ensure job proficiency and SOP guidelines are being implemented to complete the tasks at hand.• Installed, maintained, and troubleshot communication systems individually or coordinated subordinates in team environments.• Established communication network links to many different companies locally and abroad to achieve critical mission success for military exercises.• Accounted for $1.2 million worth of company assets with 0 loss in a 2-year period.

Jacksonville, North Carolina Area

• Supervised a team of six individuals and ensured all telephone, network, radio, and satellite communication assets between our company and other companies were maintained.• Reported briefs to executive level management daily about the events of each day and communication status across the network.• Applied security concepts, reviewed information, executed defined tasks, analyzed requirements, reviewed logs, and created documentation for the Network Operation Center.

Jacksonville, North Carolina Area

• Accounted for, maintained, updated, tested, and distributed SECRET classed materials and items for my department over a period of 7 months with 0 incidents or threats to national security.• Trained personnel on the proper procedures regarding the handling and operation of radio systems and cryptographic devices.• Safeguarded over 100 different SECRET-classed radios, devices, HDD’s, and CD’s.• Participated in enforcement of controlling security risks and threats; potential of one more control subject to manager discretion.• Conducted security assessments and other information security routines consistently. Investigated and recommended corrective actions for data security related to established guidelines.

Jacksonville, North Carolina Area

• Operated and maintained HF, VHF, SHF, EHF and UHF vehicular, man pack radio sets, and satellite terminals, including antennas and power sources.• Conducted guard and security positions for various operation areas to prevent unauthorized access and loss of SECRET-classed equipment.• Provided technical evaluation and analysis of radio communication equipment.• Supported activities, process, and tools needed to improve the overall security posture of the organization.

Florida

• Provided customers extensive knowledge on various technological products with excellent customer service with 100% satisfaction

Master Of Science - Ms, Project Management, 3.8

Bachelor Of Science - Bs, Technical Management, Cum Laude

Certificate, Cloud Application Development

19-week coding boot created by Microsoft with focus on Cloud Application Development. This program is tied together with Embry-Riddle.