Clay Autrey Email & Phone Number

Gardena, CA, US

El Segundo, California, United States

• Installed and manage the HP3040 Tape Library using Commvault 11 software to store the LAAFB Monthly Auixicopies for Disaster Recovery
• STIG servers to achieve compliant levels to meet security standards. Follow current MTO’s to harden system security.
• Perform backups to retain sensitive information for system recovery is needed.
• Configured, installed, and maintained approximately 500 NIPRNet network printers.
• Created and managed windows shared folders, rights, and permissions.
• Managed physical and virtual servers. VMWare tools updates, and software updates.

United States

• Public Key Infrastructure (PKI) certificate issuance, management and assisting in key recovery as outlined in National Security System (NSS) and Department of Defense (DoD) Certification / Registration Practice.
• Serve as the in-person point of contact for identity verification before the issuance of any PKI hardware.
• Maintain usable supply of hardware tokens for issuance.
• Established SharePoint to streamline efficiency when scheduling appointments.
• Responsible for resolving any hardware related issues.
• Maintain records related to PKI issuances. Perform yearly audit for LRA.

• Served as the point of contact for IT related issues and security incidents routing the appropriate teams when necessary
• Performed log analysis to help troubleshoot VPN and connectivity issues for the Space and Missiles System Center
• Ensured endpoints met compliance through routine services requests, software installations and updates for 4000+ users
• Troubleshoot a variety of issues pertaining to PKI infrastructure integrated with Outlook and mobile devices

Los Angeles Metropolitan Area

• Served as the point of contact for IT related issues and security incidents routing the appropriate teams when necessary
• Performed log analysis to help troubleshoot VPN and connectivity issues for the Space and Missiles System Center
• Ensured endpoints met compliance through routine services requests, software installations and updates for 4000+ users
• Troubleshoot a variety of issues pertaining to PKI infrastructure integrated with Outlook and mobile devices

Lawndale, California

Manage team of 6 and oversee day to day operations in busy car care center.

Cypress, CA

First point of contact for Mitsubishi Motors North America as part of busy call center.: Provide customer service support involving all aspects of Mitsubishi Vehicles. Document all phone calls, create cases for next level assistance, process all requests via fax, email, and mail

Huntington Beach, CA

Responsible for collecting missing information of member’s records; research databases, contact associated Physician’s offices, members, and recover medical records to grade Health Net (HEDIS). Responsible for collecting missing information of member’s records; research databases, contact associated Physician’s offices, members, and recover medical records.

Gardena, CA

Work within Excel & AS400 taking route sheets and entering it into the appropriate system, to track usage and expenses associated with company vehicles. Worked in dispatch office entering routes: bins not serviced, extra yards, bin swaps, re-routing the routes per the driver’s notes, and other additional information. Check driver’s paperwork for proper.

Huntington Beach, CA

Responsible for collecting missing information of member’s records; research databases, contact associated Physician’s offices, members, and recover medical records to grade Health Net (HEDIS).Responsible for collecting missing information of member’s records; research databases, contact associated Physician’s offices, members, and recover medical records.

Galveston, TX

Responsible for holding facility maintenance and security; continuous observation, records retention, inmate activity program organization, and supervision.

Master Of Science - Ms, Computer And Information Systems Security/Information Assurance

Bachelor Of Science (Bs), Criminal Justice