Clay Cooper Email & Phone Number

Portland, Or, Us

- Developed and implemented strategies to invest in technology solutions, with a focus on business value, integration and managing data assets. - Led requirement-elicitation meetings with stakeholders, reviewed/selected applications and implemented technology solutions using Scrum methodology. - Collaborated with internal and external partners to negotiate service delivery expectations and develop implantation plans. - Led selection and implementation of multiple software applications that support the accounting, human resources, legal and client services departments. - Experienced in Agile software development, collaborating with cross-functional teams to create process models, user epics/stories, and use cases. Proficient in writing business requirements and skilled in using JIRA or similar Scrum tools.

Portland, Or, Us

Oversaw social enterprises and employment services to help formerly homeless individuals become self-sufficient.- Led over 150 diverse employees to provide services for more than 1,000 formerly homeless people per year, including hiring, development and retention with an anti-racism equity and inclusion approach.- Managed $8 million budget, growing it from $3 million in 6 years through new revenue, grants and contracts.- Developed and managed relationships with stakeholders including City of Portland, City of Gresham, Metro, Downtown Clean & Safe, Portland Business Alliance and the Department of Human Services.- Oversaw four revenue generating businesses including Central City Coffee, Clean Start street cleaning, furniture line and temporary staffing. - Created and regularly evaluated department and program strategic plans, budgets and outcomes.

Developed and managed the first socially responsible online distance education marketplace for face-to-face Spanish tutoring via videoconferencing with tutors in Central America. - Created and led Speak Shop from conception to launch. Developed business plan, brand/marketing strategies and international network of instructors and partners. - Designed specifications, created RFPs and led development of online marketplace, graphics and user interface, distance education platform, scheduling and payment systems, and audio/video conferencing technology. - Contained costs by contracting, negotiating terms and managing 10 offsite programmers in India, Romania, Costa Rica, Russia and Argentina. - Interfaced with retail customers, developed and implemented client service standards and prioritized technology and product enhancements. - Increased economic opportunity for in-country Spanish instructors by enabling access to significantly more Spanish students and increasing hourly pay rate by 300%.

Arlington, Virginia, Us

Managed online global competitions to find and support entrepreneurial solutions to world problems. - Managed competition planning, competition process and relationships with clients such as the Amgen Foundation, judges & partners. - Collaborated with members of international technology, community engagement and regional teams.

Westlake, Texas, Us

Managed entire development cycle of new web-based marketing portal - Researched and drafted business requirements for online portal to allow 175 sales personnel to efficiently deliver marketing collateral to 10,000 prospects and clients via mail and email. - Worked with legal and compliance departments to ensure legal standards were maintained - Managed project implementation including oversight and coordination of multiple teams of vendors, developers and marketing managers through application design, development, testing and launch. - Oversaw successful launch and optimized self-service features by assessing feedback from sales personnel and prioritizing issues for development

Westlake, Texas, Us

Developed marketing research program and implemented business-to-business multi-channel marketing campaign. - Led cross-functional team through primary marketing research project to develop customizable monthly statement product for over 1,000,000 accounts. - Evaluated current reporting products from both customer and competitive perspectives by conducting informational interviews. - Managed development, implementation and maintenance of monthly reporting statement.

Westlake, Texas, Us

Identified strategies for generating additional profits through development of new products and reduction of costs. - Redefined target markets by analyzing customer tendencies, response to promotions and profitability. - Designed profit and loss financial models to re-design marketing initiatives and reduce marketing budget by $2 million. - Partnered with advertising, legal and public relations to create and execute marketing campaign to beginning investors.

Westlake, Texas, Us

Led cross-functional teams from sales, marketing and product development to create and market fixed income reporting and trading products - Partnered in development of ground-breaking online treasury and corporate bond trading. Schwab was the first firm in the industry to offer this service. - Drafted specifications and led development of a web-based training system for sales force. - Worked with compliance and legal departments to draft disclosure statement and terms of agreement.

Master Of International Management (Global Mba)

Bachelor Of Science, Finance