• Aid clients in problem-solving, goal setting and achievement, increasing self-esteem and confidence• Develop, facilitate job readiness / management training seminars for profit, nonprofit organizations• Design and implement comprehensive wellness plans for small, medium sized businesses• Manage the professional development and career coaching firm focused on Self-Leadership and Success• Provide individual and group coaching sessions to train others how to achieve desired goals• Created an engaging website and social media content including multiple articles published• Business Development and Coaching • Coaching new entrepreneurs with creation and development of their start-ups • Business plan, website and marketing offer preparation• Public Speaker and Presenter• Developed 1:1 and Group Coaching programs• Created strategic plan and roadmap for each individual clients needs• Responsible for lead generations and prospecting of new clients• Help Business Owners increase sales and decrease operational costs

• Responsible for all company operations, including office staffing, staffing of sales, service and installation teams, company advertising, financial and human resource requirements, store building maintenance, digital media platforms, e-commerce and community involvement. Responsible for a staff of up to 21 people. Responsible for training (employees, city/county building code inspectors, NFI classes, and local architects).• Managed growth and stability of the company, not only during the tragedy of 9/11, but also led the company through the financial crisis of 2008 without reporting a loss.• Designed and managed the building of the company’s showroom with more than 30 fully functioning fireplaces and stoves.• Moved the company from its original location on Gunbarrel Rd. to it’s current location on Lee Hwy, while maintaining all sales and service initiatives and goals.• Built and maintained a fleet of 6 service and installation vehicles to meet the growing needs of our customers.• Built a customer list of more than 15,000 people and mined that list to grow our service division through CRM.• Developed a successful advertising strategy incorporating TV, Radio, print, and social media platforms on or under budget.• Created training courses for code officials still used by the State of Tennessee today. • Created and presented C.E.U. approved “Lunch & Learn” opportunities for local architects and home builders.• Led the company from $650,000 in annual revenue to $2.5 million, positioning Southern Hearth and Patio into the top 7% of hearth retailers in the United States.• Managed construction of a new warehouse, at the height of our busy season, while maintaining all sales objectives.• Built a fully integrated e-commerce website and managed sales revenue of more than $400,000 annually.• Led the company to be named to Casual Living Magazine’s Top 100 Casual Retailers list 5 times.• Led the company to be named Chattanooga Small Business of the Year for 2010.