FreeBalance is a Canadian GRP software company that has offices world wide. I am based in Suriname, and locally we automate the business processes of the government.Business requirements analysis, process and procedures improvement, financial management/ analysis/ reporting, and consulting services. Responsible for:· Reviewing the Technical Requirements aligning business processes to meet the customer’s expectations.· Conducting the review and assessment of government financial management system legislation, policies, operations and reporting requirements necessary for the business analysis and reengineering stage of the project.· Conducting business requirements review with the customer and preparing requirements analyses and system/configuration design documentation related to required government accounting functions’· Configuring and demonstrating the FreeBalance software/solution to the customer illustrating the mapping between the processes to the technology.· Developing acceptance test plans and conduct acceptance testing of the configured FreeBalance software/system with the customer.· Developing training material and delivering required product and user training courses, including 'Train the Trainer', to meet the customer’s needs.· Review and analyse cases from customer to provide solutions through fixes and configuration changes, collaborate cross functionally with business and technical staff to resolve issues in rollover period.

I am a self-taught web and graphic designer. I started learning myself in 2004, but started an actual academic study in 2009 at the Polytechnic College. Since then I have been doing freelance work for companies or friends. I usually get new clients through the word of mouth. See my personal website, for my portfolio: www.claytonderby.com

As an ERP consultant, I work on a daily basis with CEO's, executives, managers or anyone involved in managing a business. My specialization is in the retail industry with a focus on Point of Sale applications. I translate the customer needs and wishes in terms of the technology. A lot of project management goes into completing these various projects. The key here is communication, so I am in continuous contact via mail, phone or in person with the customers to discuss the project developments. Besides consultancy and implementation of software, there is also a lot of training done. Sharing knowledge is mandatory so the customer doesn't have to be independent of you.

Design, build and maintain websites for clients mostly living in The Netherlands. Content and catalog management for web shops.Graphic design such as company logo design. All of the above I have also been doing on a freelance basis, before doing this professionally on a daily basis.

My responsibilities included responsible checking guests in and out of the hotel, be on call for immediate service or advice and overall just help provide a memorable experience during the stay in the hotel.Later I was promoted to the supervisor of the Front Desk apartment and was in charge of training new agents, create work schedules and maintain the quality and capabilities of the team.