Clayton Dodson Email & Phone Number

Plano, Texas, United States

Worked as a desktop and network support specialist for a rapidly growing healthcare organization, with experience in the Active Directory, Azure Suite, Network monitoring and desktop support.- Automated a wide range of tasks utilizing PowerShell and Power Automate driving productivity.- Utilized Windows Defender and Wireshark to monitor malicious activity and suspicious traffic patterns.- Implemented and maintained IT Knowledge base, effectively reducing ticket volume by 45%.- Assisted in merging IT and HR onboarding procedures to increase IT and cyber awareness.- Excellent ability to provide extensive documentation on support tickets and processes.- Assisted with HIPAA risk assessment, PCI DSS and GDPR compliance through network security audits and vulnerability remediation on IT systems.

United States

Worked as Bartender and backup security manager with proven abilities to maintain quality, long lasting connections in a fast-paced, high stress environment.- Proven abilities to maintain quality, long lasting connections in a fast-paced, high stress environment.- Updated point of sale and supported networking equipment during off hours.- Proven ability to ensure patron and staff security, and successfully worked with law enforcement during volatile situations.

Denton, Texas, United States

A team consisting of myself, and a fellow co-developer designed a virtual reality game for the oculus platform using the unity engine. Utilizing the power of Unity, C# and Blender, we were able to develop a fun, go at your own pace head-to-head VR experience with accurate 3D models and environments perfect for 2 friends to sit back and relax.

Denton, Tx

- Provided customers with technical support solutions, data back-up services, and computer hardware products.- Consistently hit monthly sales targets set at 90% as a part time associate.- Successfully communicated complex technical concepts to consumers and business owners.