I am a Telecommunications Analyst at Sigmacom, where I engage in activities related to the implementation and maintenance of cloud communication and data systems, analog PBX, and IP telephony. With over three years of experience in the field, I have contributed to various projects involving the installation, configuration, and support of FTTH, FTTA, and FTTX fiber optic networks, catering to clients of different sectors and sizes.I completed my bachelor's degree in Analysis and Systems Development at UNIASSELVI, where I gained knowledge in programming languages, database management, IT infrastructure, and agile methodologies. Additionally, I have a technical background in electronics and certifications in fiber optics and troubleshooting. My goal is to continue refining my skills and applying my knowledge to develop innovative and efficient solutions in the fields of telecommunications and programming.