• Collaborated with project manager and marketing teams to develop new messaging• Assisted department directors in supporting multi-resource projects• Led weekly check-in sessions with SDR’s to troubleshoot and discuss performance• Adapted to shifting priorities, competing demands, and timelines through analytical problem solving

• Set meetings that have secured over $2.5 million worth of revenue for cybersecurity project• Responsible for over 100-120 prospect touches per day• Professionally communicated via phone and email to set appointments for B2B SaaS clients which include cybersecurity, hospital drug dosing software, CDP and more• Worked successfully to meet and exceed monthly project quotas during transition to fully remote work• Consistently learned new project knowledge and leveraged it in communications with prospects• Managed a clean lead generation pipeline in accordance with company standards• Worked with sales team to properly qualify prospects and provide the most value to our clients• Adapted to shifting priorities, competing demands, and timelines through analytical problem solving

I thru hiked the Pacific Crest Trail. 2,650 miles from Mexico to Canada

I thru hiked the Appalachian Trail 2,190.3 miles from Georgia to Maine.

• Prioritized and managed customer pick up times to ensure shortest possible waits• Resolved customer dissatisfaction in a fast and timely manner• Transported customers safely to the river• Informed and educated passengers on river safty and local regualtions.• Worked independently or as part of a team to ensure a positive experience for every customer • Served as a calm and respectful mediator to customers during high stress situations

• Represented a major university client transporting students to campus on schedule• Maintained and inspected, with a high attention to detail, the daily operation of a 40' shuttle bus