Work as a Project Manager for a Health and Wellness company that does online coaching and in-person retreats. Responsible for account management for each membership tier, creative direction for new events, and oversee the sales/application cycles.• Manage the sales and marketing teams. Oversee the sales cycle and all correspondence with members to help streamline the application process for all prospective members. • Led in membership growth by over 600% for in-person events throughout tenure. • Oversaw and implemented strategies to increase member retention. These efforts have led to a 20% decrease in dropouts and this current year, the dropout rate is at an all-time low of 3%.• Excel at maintaining relationships with all current and alumni members while actively building relationships with new prospective members.

Worked remotely for an Avionics Manufacturer out of Texas. Responsible for oversight of Regional Sales Managers and their respective sales channels. • Oversaw Sales Team of 6 team members and a dealer network with over 300 dealers both domestically and internationally.• Created and produced company reports that tracked all company sales goals; including overall sales, quotes, revenue, and forecast statistics. • Served as the primary point of contact for the sales team, our dealer network, and end customers for all incoming sales inquiries and order support.• Worked alongside multiple departments to oversee, review, and update processes to ensure efficiency and customer satisfaction. Implemented continuous improvement projects, including reporting that enabled our team to increase on time delivery to over 95% on average.

• Helped the company achieve a record in sales of $17.6 M in 2019, a 17% increase from the previous record of $15 M.• Served as the primary point of contact for the sales team, our dealer network, and end customers for all incoming sales inquiries and order support.• Increased sales of General Aviation product line by over 300% within the first six months of work.• Assisted Regional Sales Managers with lead production, follow-up, and all steps from the point of sale to the delivery of the product.• Traveled throughout the country to represent the company at trade shows, ensuring all goals for leads and sales were met in an efficient and timely manner.

▪ Responsible for all day-to-day data and systems management: including overseeing department staff, supporting all technological needs throughout the company, and implementation of all new technological projects for the company. ▪ Accountable for all company-wide data collection and reports: including the monthly tracking of Individualized Education Plan service delivery for all districts and staff, the number of staff FTE’s by region, and the net hires and terminations for each region; in addition to overseeing all other reports generated within the company. ▪ Traveled to school districts across the country and conduct on-site training and presentations for our proprietary accountability and payroll system, with over 400 employees trained in this system over the last 12 months. ▪ Served as a primary point of contact and liaison, for all management and staff regarding system maintenance and support.

▪ Responsible for assistance to all staff and management throughout the company; including the Chairman, President/COO, and CEO. ▪ Worked directly with Data and Accountability Manager for all day-to-day data and systems management. ▪ Aided in the implementation of a new accountability, scheduling, and payroll system for all employees in the company. ▪ Traveled to all major markets and school districts to conduct the initial training for staff within this proprietary system. ▪ Assisted in the production of all monthly and annual data reports for the company. ▪ Led in the creation, editing, and delivery of Requests for Proposals to school districts throughout the country, with over 50 delivered to date. ▪ Led in the application for the company to provide Medicaid Services in three major markets.

▪ Responsible for assistance to all Futures Springfield Office Staff and Management. ▪ Assisted in the editing and formatting of proposals and data reports for the company. ▪ Helped staff in obtaining licensure in multiple states, enabling them to travel and perform services in areas of need. ▪ Completed daily clerical duties including filing, faxing, processing calls on a multi-line phone system, and scheduling appointments for management. ▪ Assisted Human Resources in the creation and termination of all employee files. ▪ Tracked licensure and certifications for all 350 staff members, with weekly email and phone correspondence to staff.