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Ambitious IT professional who excels under pressure using environmental analysis, ethical judgment, and technical experience to provide creative solutions for difficult problems.• Proficient in a wide range of critical applications, operating systems, and tool suites.• Consistent productivity at a premium level in the midst of high stress fast paced environments.• Exceptional interpersonal skills refined by 10 years of interactive customer service assignments.• I specialize in Identity federation, and have an interest in DevOps, and Automation.
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Director Infrastructure And CloudTaxwell Aug 2024 - PresentFranklin, North Carolina, Us
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Manager, Information TechnologyAvantax Aug 2023 - Aug 2024Dallas, Texas, Us -
Principal, Systems EngineerAvantax Mar 2023 - Sep 2023Dallas, Texas, Us
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Infrastructure Administrator 5Avantax Jan 2023 - Mar 2023Dallas, Texas, Us
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Infrastructure Administrator 5Blucora Sep 2020 - Jan 2023
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Principal System EngineerOptiv Inc Mar 2019 - Sep 2020Denver, Colorado, Us• Architect, build, and maintain internal application and services infrastructure solutions for corporate initiatives• Focus on improving or automating internal processes -
Senior Systems AdministratorOptiv Inc Mar 2017 - Mar 2019Denver, Colorado, UsSenior Systems Administrator for a 1700+ user environment across the U.S. & Canada.• Architect, build, and maintain internal application and services infrastructure solutions for corporate initiatives• Architect, build, and maintain Identity Provider (IdP) & Service Provider (SP) federation connections for corporate Single Sign-On applications• Orchestrate monthly, and emergency windows & linux server patching with both automated and hands on methods.
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System AdministratorOptiv Inc Sep 2014 - Feb 2017Denver, Colorado, UsTier 1-2 System Administration for a 1700+ user environment across the U.S. & Canada.• Installation, configuration, troubleshooting, and management of infrastructure including VMware environments, Windows servers, Microsoft Exchange, Active Directory, Firewalls, NAS/SAN, VoIP, and other network appliances• Deploying, patching, and supporting endpoints with Microsoft Operating Systems and Apple OS X using IBM Endpoint Management (BigFix)• Administrating Single Sign-On (SSO) and two factor authentication using PingIdentity (PingFederate, PingOne) across 30+ applications.
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It TechnicianAccuvant Jan 2013 - Sep 2014Denver, Co, UsTier 1-3 Helpdesk Support & Tier 1 System Administration support for 600+ users across the U.S.• System use includes Active Directory, Microsoft Exchange, IBM Endpoint Management (BigFix), PingFederate SSO, Shoretel VOIP, VMWare, PaloAlto, Juniper, RSA, Webex, Zendesk & many more.• User Accounts Creation/Management/Removal.• Inventory management/deployment for Windows, Linux, and Mac based systems.• Troubleshooting for both desk-side and remote users. -
Windows 7 Deployment Team (Contractor)Encana Corporation Aug 2012 - Jan 2013Calgary, Ab, CaPart of a Windows 7 deployment team using SCCM for 9000+ Encana Gas & Oil users in North America.• Asset Validation • Hardware / Software requirements• Connected, & Disconnected Application Capture, Data Backup, and Operating System Deployment• Spontaneous Troubleshooting• Nightly project & team management with Scrum meetings -
It ConsultantLong View Systems Jun 2012 - Jan 2013Calgary, Alberta, CaInformation Technology Consultant working with various companies, on different projects providing specialized services. Projects and services include Tech Support, and Windows 7 Deployment. -
It Support TechnicianColorado State University Oct 2010 - May 2012Fort Collins, Co, UsKey Accomplishment: Configured Active Directory and Group Policy for software delivery resulting in 70% reduction of software installation time. * Duties include troubleshooting, maintaining, and upgrading hardware and software for 50+ executive and standard users. * Hired and trained secondary IT Support Technician. * Troubleshot audio and video systems integrated into the building. -
Jr. Systems AdministratorGlobal Technology Resources Inc May 2011 - Aug 2011Denver, Co, UsKey Accomplishment: Configured the JAMF Casper Suite to perform simultaneous and multiple scalable imaging thereby reducing new computer image times by 20%. Configured the Casper Suite to refresh connected inventory, push updates and applications to reduce software installation time by 70%. * Duties included troubleshooting, maintaining, and upgrading hardware and software for 300+ executive and standard users. * Removal of viruses, data warehouse switchover, and documentation of all processes. -
Helpdesk InternshipNorgren May 2010 - Aug 2010Birmingham , GbWorking with XP /Vista / Windows 7 operating systems, Office 2003 and 2007. Troubleshooting desktop problems for a global company; experiencing VNC, Cisco VPN, Domain and administrator settings, fresh image builds as well as saved image partitions. Data restoration and recovery, printer mapping, hardware and software instillation, and general IT helpdesk tasks.
Clayton Carroll Skills
Clayton Carroll Education Details
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Colorado State UniversityBusiness Administration; Computer Information Systems
Frequently Asked Questions about Clayton Carroll
What company does Clayton Carroll work for?
Clayton Carroll works for Taxwell
What is Clayton Carroll's role at the current company?
Clayton Carroll's current role is Director, Infrastructure and Cloud at Taxwell.
What is Clayton Carroll's email address?
Clayton Carroll's email address is cl****@****tiv.com
What is Clayton Carroll's direct phone number?
Clayton Carroll's direct phone number is +130329*****
What schools did Clayton Carroll attend?
Clayton Carroll attended Colorado State University.
What skills is Clayton Carroll known for?
Clayton Carroll has skills like Active Directory, Network Security, Troubleshooting, Windows 7, Networking, Operating Systems, Information Technology, Computer Hardware, System Administration, Computer Security, Linux, Microsoft Exchange.
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