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Think of 'Steady Processes, Extraordinary Outcomes' as our mantra. It's simple: great results come from solid, reliable processes. We believe in always pushing for better, but we know that real improvement only happens on a stable foundation. It's about getting the basics right, then building on them. This way, we not only hit our targets but also make sure our successes are here to stay. Reliable processes are our secret sauce to making extraordinary things happen, time and again.Over the years, I have applied these principles initially to Solution Design, leveraging technology to enhance process reliability. More recently, my focus has shifted to Sales, Strategy, and Customer Success, where I have been developing process frameworks that contribute to sustainable growth.Since 2019 I am applying Computer Vision, Artificial Intelligence, and Machine Learning, to create value to Supply Chain and Manufacturing companies.
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Head Of Cs & GrowthPlato Systems Oct 2024 - PresentSan Mateo, Ca, And Washington, D.C., Us -
Independent Management Consultant And AdvisorSelf-Employed May 2013 - Present- Provided assistance in building go-to-market strategies, improving product offerings, adjusting pricing models, designing and reviewing Master Service Agreements (MSA) and Statements of Work (SOW), and conducting business planning, among other activities.- Helped a total of 12 early stage startups in US, Germany, Singapore, Japan, and Brazil.- Focused on Enterprise Software as a Service (SaaS) providers applying Artificial Intelligence and Computer Vision to solve complex business problems.
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Ceo & FounderLucentops Aug 2022 - Jul 2024Working with AI Computer Vision, Lean Manufacturing and TPS to build a new way to manage operations.
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Global Vp Of Customer ExperienceDrishti Apr 2019 - Apr 2021Mountain View, California, UsHolistic customer experience and success management, from customer onboarding to activation, retention and expansion strategies and programs. Built the organization, metrics, programs, incentives, and interfaces with Product Management, Sales, Marketing and Engineering. Focus on Manufacturing customers.Applied Computer Vision to improve shopfloor manufacturing processes at scale. -
Head Of Customer ExperienceTurvo Inc. Oct 2017 - Apr 2019Dallas, Texas, UsHolistic customer experience and success management, from customer onboarding to activation, retention and expansion strategies and programs. Focus on Transportation & Logistics customers. -
Global Head Of Client SuccessElementum Scm Jun 2013 - Aug 2017Lehi, Utah, UsHolistic customer experience and success management, from customer onboarding to activation, retention and expansion strategies and programs. Built the organization. Global customer coverage, including Germany, UK, Singapore, USA, Mexico, and Canada. Focus on Manufacturing & Supply Chain intensive customers. -
Solutions Executive - Digital TransformationTibco Software Nov 2007 - Jun 2013Santa Clara, California, UsSolution design for component-based solutions, applying middleware, analytics and collaboration. Advising and customer management. Partners enabling. Channel management. Focus on Manufacturing, Supply Chain, Telecom, Financial Services, Insurance, and Banking.
Clayton Costa Skills
Clayton Costa Education Details
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Ondeck FellowshipCustomer Success Cohort #1 (Odcs1)
Frequently Asked Questions about Clayton Costa
What company does Clayton Costa work for?
Clayton Costa works for Plato Systems
What is Clayton Costa's role at the current company?
Clayton Costa's current role is Steady Processes, Extraordinary Outcomes!.
What is Clayton Costa's email address?
Clayton Costa's email address is cc****@****eck.com
What is Clayton Costa's direct phone number?
Clayton Costa's direct phone number is +165031*****
What schools did Clayton Costa attend?
Clayton Costa attended Ondeck Fellowship.
What are some of Clayton Costa's interests?
Clayton Costa has interest in Children, Education, Environment, Science And Technology, Disrupting Technologies, Enterprise Software, Animal Welfare, Simplification.
What skills is Clayton Costa known for?
Clayton Costa has skills like Enterprise Software, Saas, Pre Sales, Cloud Computing, Business Intelligence, Crm, Integration, Business Alliances, Solution Selling, Erp, Product Management, Solution Architecture.
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