Clayton Dean Email and Phone Number
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Elevator pitch: Transforming enterprises by bringing together people, ideas and ever better data. I build and use data stories to help teams understand and solve challenging business problems. The details: I solve problems by developing resilient teams, focusing on key deliverables, and constructing creative agile frameworks to allow for iterative delivery as business needs evolve. Thought my career I have held several Executive and Director positions spanning Professional Services, Strategy, Account Management, Technical Sales, Engineering and Project Management. I also have a strong entrepreneurial bent having owned and operated a data analytics consultancy for over 15 years before selling it.My experiences have taught me the following:I can successfully scale up a line of software business to over $20M/annum. - I believe in system thinking and focus inexorably on customers and their challenges.- I am a great servant leader but also use data and metrics to underpin and constantly challenge my gut.- I excel at defining unknowns, making headway in responsible, scalable ways one step at a time.I can lead, align, recruit, and develop world class teams from 5 to 50 people.- Even though I love winning, nothing makes me happier than being able to say to a team, "How can I help you do this better?"- I can speak to both the technical team but also present to the Board.- I am always personally accountable. The blame goes to me and success goes to the team. I also believe in equity and opportunity but not if it puts the opportunity at risk.I constantly learn, refine and drive myself to be better. - I have gained the wisdom to stay calm during the occasional crises. - I focus on making efficacious decisions and am always trying to test hypotheses.- I am constantly learning, both formally and informally and recognize that playing nicely in the sandbox is usually optimal, but sometimes you have to make tough decisions.I always enjoy new connections and hearing new, respectfully challenging points of view. Reach out to me if you want to talk about emerging tech, software, start-ups, mentoring, or soccer and cycling.
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Chief, Business Process And Data AnalyticsAdministrative Office Of The United States CourtsArlington, Va, Us -
Chief, Business Process & Data AnalyticsAdministrative Office Of The United States Courts Apr 2019 - PresentWashington, District Of Columbia, Us● Served as GS-15 Branch Chief. Critical thought-leader in transitioning a reluctant, data-shy organization into a systemic, data-driven enterprise through hands-on technical leadership and consensus building across all lines of business, technical teams and outside stakeholders.● Worked hand-in-hand with Chief Data Officer to draft and implement Agency’s Data Strategy and implement subsequent data steward framework. This group served as an advisory body in building out a ‘data roadmap’ including all Data Management and Governance activities including data collection and lineage, master data management, business glossaries, transformations and Collibra implementation.● Conducted several data maturity assessments with Enterprise stakeholders using Gartner’s DMA tool.● Led development team(s) in transforming data to ‘actionable information’ with goal of making data ‘consistent, transparent, and logical’ across the organization. This was done through dashboards uniting workload, caseload, performance ops, staffing, rent, and salary datasets via Business Objects, Tableau, Graph and R.● Implemented ‘Voice of the Customer’ Project Management Board to ensure consistent Program/Project Delivery. Built Project Management Dashboard(s) to push project data, and evermore data driven decisions, into the Enterprise so as to better oversee and align projects with business expectations.● Led the organization’s Business Analyst (BA) team across multiple ‘transformation’ projects. Mentored all levels of staff: Program and Project Managers and BAs on methods and processes to build reusable IT infrastructure and ensure consistently high levels of business value.
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Managing Director & FounderThe Piper Consulting Group, Inc. Dec 2006 - Jan 2020Owner of a boutique IT consulting company and trusted advisor to clients for a variety of strategic and digital transformations.Business and Technical Acumen:• Exceptional business and technology leader who understands how to lead change by building and implementing value continuously.• Strong BI, Analytics Manager with exceptional SQL, Data Warehousing and SDLC/Agile skills.• Engagement roles include serving as Data Officer, Prog. Manager, Dev Manager, PMP, Scrum Master and BA on a variety of business and digital transformation projects: including building an integrated Warehouse, (local) cloud migrations, implementing Agile/Dev Ops mindset, Data Analytics, and lean processes. • Led team building a large Enterprise DW using SAP’s Business Objects spanning 1,000+ ETL rules, 700+ reports and over 15 Functional Areas and LOBs.• Helped transform clients to a culture of KPIs and analytics and ‘self-service’ reporting over local cloud, including Tableau dashboards, metrics and operational KPIs.• Instrumental in working on customer’s Agile pilot; often served as Scrum Master or Product Owner.• Early contributor in launch of Data Governance/Data Management initiative and related activities over 2 year period. Influenced Data Strategy, formulation of charter and Exec. Committee. • RPA/Process: Led internal lines of business through complex ‘order-to-cash’ (and similar) processes, detailing inputs/outputs/risks, Value Chains, and looking for places to automate and re-engineer business processes.• SME to client to re-architect their legacy DB to a NoSQL (Cassandra) & Oracle Exadata solution to monitor, in real time, data & video calls.• Led teams responding to RFPs and SOWs totaling over $150M in new business. and successfully partnered with Guident, BAE System, Salient CRGT, and others on numerous winning RFPs.Other Successes: helped to conceive, develop, test and launch StormPins an iOS/Android mobile app, utilizing Amazon Web Services (AWS)
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Vice President, Professional Services & Customer SuccessStep 9 Software (Acq By Singletusk Solutions) Jan 2001 - Dec 2006Head of Step 9’s Professional Services & Success group; role expanded to managing Sales & Marketing team. Built a ‘data-driven’ robotic processing automation (RPA/WFA) software platform and managed all Customer configurations. Served internally as ‘Customer voice’ and ran the ‘Rhythm of Business’ status meetings. Frequently on-site with Customers and managed all large accounts: GE, MCI & Cavalier Telecomm. Position evolved to include responsibility for all RFP responses and overseeing Step 9’s day-to-day business operations.▪ Product Development and Repurposing: Implemented first XML API Web Services solution, including other offerings: ETL, Business Intelligence & Dashboard modules; solution included a then 4 TeraByte (TB) SQL 2003 Data Warehouse for MCI/Verizon Business, including aggregate, drill-down, and ad-hoc reports▪ Hawaii Telecom (via Carlyle Group): Lead integrated Financial and IT audit team to identify more than $25M in actionable yearly savings in fewer than 30 days▪ Key success(es): Part of team that outsourced development & sales groups to Bangalore, India. Instrumental in the creation of Step 9 India, a wholly owned development subsidiary of more than 55 staff. Managed several ‘requirements-to-implementation’ product life-cycles, wrote SOWs for all Software License sales and Services work▪ Promoted from Account Manager to Director to Vice President. Consulted with Enterprises and Telecommunication providers to engineer, and implement, core sales-to-order processes. Also oversaw Project teams to deploy product (3 major versions) roll-outs and deployments, including Six Sigma deployment(s) with General Electric (GE).
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Senior Manager, Business ProcessLinsang Manufacturing 2000 - 2001Worked as a Consultant at, and then joined, Arbros. Early member of Architecture Planning Group responsible for IT strategy and deployment. Worked with and/or led several teams to build and re-engineer the underlying business processes. -
Senior Managing ConsultantSource 1999 - 2000San Francisco, Ca, UsProject / Engagement Manager for Source’s then largest consulting project: a $5.8M contract to build-out, train, and staff a Call Center for Verizon’s then- newly developed Billing and Customer Care software system. -
Technical Team LeadVerizon 1997 - 1999Basking Ridge, Nj, UsTechnical Team Lead responsible for application development, configuration management, release management, and system test for Verizon’s largest billing and customer care application (DB2 database, Smalltalk front-end).
Clayton Dean Skills
Clayton Dean Education Details
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Virginia TechComputer Science And Data Analytics -
The George Washington UniversityStrategic Technology Innovation
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University Of RichmondEnglish
Frequently Asked Questions about Clayton Dean
What company does Clayton Dean work for?
Clayton Dean works for Administrative Office Of The United States Courts
What is Clayton Dean's role at the current company?
Clayton Dean's current role is Chief, Business Process and Data Analytics.
What is Clayton Dean's email address?
Clayton Dean's email address is cl****@****oup.com
What is Clayton Dean's direct phone number?
Clayton Dean's direct phone number is +170357*****
What schools did Clayton Dean attend?
Clayton Dean attended Virginia Tech, The George Washington University, University Of Richmond.
What skills is Clayton Dean known for?
Clayton Dean has skills like Program Management, Crm, Pmp, Business Intelligence, Management Consulting, Leadership, Telecommunications, Start Ups, It Strategy, Management, Project Management, Professional Services.
Who are Clayton Dean's colleagues?
Clayton Dean's colleagues are Derrick Gardner, Birollei D., Todd Zellers, Janelle Neumann, Greg Dewey, Chantelle Lyman, Allan Lafond Jr.
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