Desenvolvimento de software e automação em Python, Django. Computação em nuvem AWS.

Network and security administration;Active Directory Management;Administration of the VMware virtual environment;Technical support for internal users;

Provide technical support, ensuring high availability and performance of customer platforms, and when necessary, guide and train users. Monitor production servers. Respond promptly and accurately to customer requests, recording and resolving them according to technical procedures. Ensure that backups are being performed. Create and maintain up-to-date technical procedures. Stay updated by reading operational procedures, attending meetings, trainings, certifications, and other activities. Keep… Show more Provide technical support, ensuring high availability and performance of customer platforms, and when necessary, guide and train users. Monitor production servers. Respond promptly and accurately to customer requests, recording and resolving them according to technical procedures. Ensure that backups are being performed. Create and maintain up-to-date technical procedures. Stay updated by reading operational procedures, attending meetings, trainings, certifications, and other activities. Keep the knowledge base updated: Monitor the review and update of operational procedures (documents), research new solutions, critically analyze processes, and propose improvements. Handle service requests quickly and efficiently, ensuring customer satisfaction. Interact with other problem solvers for resolution, handling, and follow-up of customer requests. Safeguard the company's image by maintaining confidentiality of information. Show less

Development and management of road automation projects; Implementation and management of fiber optic network and repeaters throughout the road network; Network and communication management between toll plazas, ITS, headquarters, and control centers; Vendor contract management, ensuring deliveries within agreed scope, cost, and timeline; Technical analysis and risk analysis in projects; Implementation and management of VMware virtualization environment.

Software developer proficient in C# .NET and SQL Server database manipulation.