Clayton Marbrey Email & Phone Number

Nashville, Tn, Us

Nashville, Tn, Us

Senior Product AnalystParallon, Inc. Customer Service OperationsSept 2023 - Present• Managing multiple projects, developing requirements documents, and process flows with a large array of business owners from multiple lines of business and at varying levels from manager to o-level executives.• Administering Azure/TFS and Jira boards and working with developers to produce solutions.• Leading team initiatives for transition to Azure from Jira, process improvements to the SDLC, QA testing, and documentation which will be adopted at the VP team level for 5 development teams.• Lean Six Sigma Green Belt certification path (through partnership with Belmont University)Business AnalystParallon, Inc.May 2019 – Sept 2023 (4 yrs.)• Focusing on RPA, process improvement, and development opportunities with UI Path suite of tools.• Analyzing and creating requirements for PowerApps and UI Path Apps for multiple business units across the organization.• Managing multiple projects, developing requirements documents, and process flows with a large array of business owners from multiple lines of business and at varying levels from manager to o-level executives.• Administering Azure/TFS and Jira boards and working with developers to produce solutions.Product Analyst, Surgical and Cardiac ApplicationsHCA Healthcare (Contract)Feb 2017 – Jan 2019 (2 yrs.)• Administering TFS and Jira boards to maintain project documentation and business requirements as well as the scrums and grooming sessions surrounding the current and future state user stories and bugs reported.• Within the Agile development model translated business requirements into enhancement and/or bug cases, managed daily scrums, and weekly grooming sessions with development teams.• Worked with QA Testing to develop and execute test plans• Regularly producing reporting for utilization, reported issues, and research into future state enhancements for the business and technical development teams.

Franklin Lakes, New Jersey, Us

• Operational project management for upgrades on customer sites and within IDNs including Pyxis Medstation, Pyxis Anesthesia, Nurse Link, Pyxis ES Link, CIISafe, Console, and ES Servers.• Managed training classes for nurse, pharmacy staff, and anesthesiologist superusers in the use of applicable products. • Managed deployment schedules with department managers and chiefs to allow normal workflow with minimal interruption to patient care. • Setup and configure servers, consoles, and devices to customer and host system specifications allowing customers to focus on physically managing devices without the need to build internal storage structures. • Worked with customers to identify issues with McKesson, Epic, Meditech, and Cerner host systems as well as Pyxis translations to display properly on Pyxis related products via the integration server.

• Created brand identity, logos, business documentation, and support in creating brochures and business needs• Performed PC troubleshooting, build, repair as needed• Contracted for retail merchandising from gondola setup through completion

• Created policies and procedures, as well as being instrumental in designing custom software, for proprietary remote dispensing technology for use at 42 customer facilities. • Provided Level 2 technical support and application specialist for both Softwriters FrameworksLTC and proprietary remote dispensing software to assist level 1 phone operators learn to better serve the customer.• Optimized remote inventory and backup usage resulting in a savings of over $750,000 in 2012 and 2013• UPS utilization and technical optimization resulting in saving approximately $60,000 monthly

Bad Homburg, Frankfurt, De

• Ordered, maintained, and optimized inventory for patient mail order line of business

• Hardware and software support for MDG remote dispensing hardware at client sites. • IT projects to optimize UPS and inventory systems and create new cost savings opportunities.• UPS optimization resulting in time savings of approximately 100 cumulative working hours monthly

Montgomery, Al, Us

• Entered and updated physician orders in system; edited records, new patient administration

• Served as implementation point of contact and support liaison for customer IT • Provided customer site management, including stock, print, mail, and copy services, production of marketing and training materials, editing as needed.

Chicago, Illinois, Us

• Analyzed and compiled data between non-integrated Dell systems and Staff Management.

Nashville, Tn, Us

• Managed the overall Nashville office • Duties included inventory management, reconciliation, service technician scheduling and supervision, office supplies, petty cash, invoice reconciliation, and level 1 IT support questions.