Clayton P. Email & Phone Number

Lexington, Kentucky, US

• Develop implementation plan/tracking logic/tools for joint KPIs (E2E Performance Management) and align with/enable project lead and PMO.
• Support project lead and workstream leads with the implementation of improvement topics plus take implementation responsibility for selected workstreams.
• Give actionable recommendations to refine all aspects of the business process.
• Conceptualize, document, and implement continuous improvement thinking and methodologies.
• Ensure full (i.e. complete, consistent and, if required, audit-proof) documentation of processes, standards, policies, SOPs etc. in management system and drive periodic reviews, updates, and version management
• Act as continuous improvement "challenger" following the implementation of process improvements.

Lexington, Kentucky, US

• Providing thought leadership and data-driven insights for IT and business stakeholders by focusing on measurement and tracking of business value
• Collaborating with stakeholders to understand business and insight goals
• Identifying relevant KPIs and diagnostics to pursue
• Analyzing data and providing insights to drive better informed tactical improvements and strategic decisions
• Preparing and presenting compelling analytical presentations and effectively communicating complex concepts to IT and business stakeholders
• Monitoring performance targets and quality standards, and taking remediation action if necessary

Tampa, FL, US

• Implemented enterprise resources for cross-functional communication, planning, and execution across the supply organization
• Managed and created data visualizations from client requirements
• Maintained materials planning data/database integrity
• Improved data architecture, processes, and workflows to support all functions of logistics planning
• Oversaw and investigated accuracy of data migration from Teradata to Snowflake Data Cloud Warehouse; monitored all related work loads.
• Communicated with various teams on any dashboard/workflow changes, and ensuring success measures and SLAs are achieved through modifications.

Richmond, Surrey, GB

• Addressed client data and business process challenges with specialized product solutions.
• Supported the Customer and Customer Relationship Manager by being the expert on the customer’s data and the output of company products.
• Addressed customer queries directly and working closely with the Engineering or Decision Science teams to understand root cause and respond effectively.
• Leveraged knowledge of data and products to derive valuable insight for our customer, and continuously demonstrating value of our products (and ways to improve our value from product/service enhancement).
• Liaised with the Engineering team on any product changes, and ensuring performance targets and SLAs are met through any change.
• Identified business development opportunities through exploration of current customer solutions.

Fort Worth, Texas, US

• Created definitive increase in productivity by recording fast-moving product dimensions
• Built complex SQL queries to integrate certain master, organizational, and transaction data
• Reconstructed order processing capacity tool using extrapolated data and improved setup

Conway, AR, US

• Mastered all store roles through comprehensive cross-training and team lead assistance
• Ensured quality customer service/interaction from point of purchase to order fulfillment
• Maintained team member break schedules and trained new hires in positional proficiency
• Promoted additional items, brand merchandise, and frequency discount registrations

• Facilitated intern recruitment and assigned team roles
• Coordinated communication, direction, and execution of project iteration completion
• Completed audit of local government body and determined cost-effective debt solutions
• Evaluated intern performance and presented accurate statement of fiscal financials

• Assessed and recorded land and property data in Excel to strengthen ownership visibility
• Designed physical and digital advertisements to promote farmland/residential homes
• Utilized third-party marketing software to increase exposure to potential buyers
• Compiled and displayed land tracts and overhead maps based on GIS/farmer information

• Resident accommodation, administration, and situational training
• Implemented and oversaw resident compliance with dormitory rules and regulations
• Planned educational, social, and diversity-rich programs geared towards student growth

Maintained, conducted, and facilitated daily, personal, and camp activities for both children and adults with various special needs.