Lead, Customer Success
Current
Jul 2024 - Present
AeroLeads people directory · profile
Clayton Porter Email & Phone Number
Customer Success | People Leader, Customer Retention & Activation
at
Whippy
1 work email found
@retentionscience.com
2 phones found area 310
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success | People Leader, Customer Retention & Activation
Location
Los Angeles Metropolitan Area, United States
Who is Clayton Porter? Overview
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Quick answer
Clayton Porter is listed as Customer Success | People Leader, Customer Retention & Activation at Whippy, based in Los Angeles Metropolitan Area, United States. AeroLeads shows a work email signal at retentionscience.com, phone signal with area code 310, and a matched LinkedIn profile for Clayton Porter.
Clayton Porter previously worked as Lead, Customer Success at Whippy and Senior Manager, Customer Success at Constant Contact. Clayton Porter holds Bachelor Of Arts (B.A.), Film And Media Studies from Arizona State University.
Company email context
Email format at Whippy
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{first}@retentionscience.com
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AeroLeads found 1 current-domain work email signal for Clayton Porter. Compare company email patterns before reaching out.
Profile bio
About Clayton Porter
Clayton Porter is a Customer Success | People Leader, Customer Retention & Activation at Whippy. He possess expertise in editing, social media, facebook, entertainment, multimedia and 9 more skills. Colleagues describe him as "I have had the great fortune of having Clayton on my digital strategy team and it has been an enlightening, productive experience. Clayton is an outside-of-the-box thinker, inquisitive and the ultimate problem solver. He does not accept things at face value, particularly if there is more to be gleaned from a situation, and in this regard he has displayed a thoroughness that is unmatched during my managerial tenure. The versatility and dedication Clayton displays is undoubtedly from his diverse work experience and desire to always be better."
Listed skills include Editing, Social Media, Facebook, Entertainment, and 10 others.
Current workplace
Clayton Porter's current company
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7 roles
Clayton Porter work experience
A career timeline built from the work history available for this profile.
Senior Manager, Customer Success
Constant Contact is a marketing software dedicated to providing solutions through email, CRM, social media and text message marketing in a single platform accessible to customers nationwide, across multiple industries and of all sizes• Establish multiple distinct Customer Success groups focused on programs related to upsell/cross sell, retention of at-risk cohorts and customer activation including long term software feature utilization• Responsibilities include defining group KPIs, workflow, system requirements, customer playbooks, role specific training and sales enablement for Constant Contact’s larger customer base and franchise customers• Provide regular internal updates and advise on cross organizational dialogue related to the customer experience, including insight on product barriers identified to hurt platform adoption and feature utilization• Manage and grow a team consisting of 10 CS Specialists and two CS Team Leads, a team held to monthly KPI’s for customer product adoption and a churn rate for data identified at-risk customer segments
Apr 2022 - Jun 2024
Manager, Customer Success
Acquired by Constant Contact in 2020, Retention Science is an AI-driven SAAS platform intelligently informing businesses on how to engage, retain and grow their customers by using CRM analytics, email and SMS marketing• Oversaw a team of five Client Success Managers and 170+ global accounts ($9mm ARR). Led the ReSci CS department as it transitioned systems, processes and support into Constant Contact post acquisition• Work across departments to enhance ReSci platform offerings by applying customer feedback to product updates within the user experience and into AI algorithms powering data-backed customer lifecycle decisions• As a Customer Success Manager, responsible for customer training, KPI achievements and maintaining a long-term relationship for brands including M&M Food Market, FIGS, Casetify, Angel City Football Club & TNT Fireworks
Nov 2019 - Apr 2022
Client Services Manager
Jul 2017 - Nov 2019
Account Manager
Sep 2015 - Jun 2017
Digital Marketing Strategist
G/O Digital
Jun 2014 - Aug 2015
Production Assistant
Jul 2012 - Feb 2014
1 education record
Clayton Porter education
-
Arizona State University
FAQ
Frequently asked questions about Clayton Porter
Quick answers generated from the profile data available on this page.
What company does Clayton Porter work for?
Clayton Porter works for Whippy.
What is Clayton Porter's role at Whippy?
Clayton Porter is listed as Customer Success | People Leader, Customer Retention & Activation at Whippy.
What is Clayton Porter's email address?
AeroLeads has found 1 work email signal at @retentionscience.com for Clayton Porter at Whippy.
What is Clayton Porter's phone number?
AeroLeads has found 2 phone signal(s) with area code 310 for Clayton Porter at Whippy.
Where is Clayton Porter based?
Clayton Porter is based in Los Angeles Metropolitan Area, United States while working with Whippy.
What companies has Clayton Porter worked for?
Clayton Porter has worked for Whippy, Constant Contact, Meredith Corporation, Dedicated Media - A Lin Digital Company, and G/O Digital.
How can I contact Clayton Porter?
You can use AeroLeads to view verified contact signals for Clayton Porter at Whippy, including work email, phone, and LinkedIn data when available.
What schools did Clayton Porter attend?
Clayton Porter holds Bachelor Of Arts (B.A.), Film And Media Studies from Arizona State University.
What skills is Clayton Porter known for?
Clayton Porter is listed with skills including Editing, Social Media, Facebook, Entertainment, Multimedia, Video Production, Research, and Public Speaking.
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