Major Responsibilities:▸Promoted quickly to own Commercial, Mortgage, and Consumer lending channels. ▸Partnered to develop core business strategies and budgets.▸Analyzed and aligned the lending roadmap to corporate objectives. ▸Evaluated services and delivery mechanisms to ideate improvements and enhancements.Highlights:▸Drove a 5-year strategy through 7 Strategic pillars focused on Purpose.▸Elevated the auto-decision-making process from 7% to over 40%.▸Improved overall process to reduce time to funding by over 20 minutes per loan.▸Crafted new strategies for all lending functions, leading to portfolio growth of over 35%.▸Championed data and technology enhancements to improve all lending processes.▸Introduced and managed a data-driven decision-making process.

Major Responsibilities:▸Designed, executed, and measured strategic direction for Lending, Collections, Loan Servicing, Processing, and Underwriting teams for a multi-state credit union. ▸Led a geographically dispersed team focused on delivering a positive member experience.▸Developed annual roadmap and project plans to enhance processes, efficiencies, and employee satisfaction.Highlights:▸Supported M&A growth to 31+ branches across 3 states.▸Recognized with a “Pioneer Award” for member experience.▸Increased auto-decisioning by +30%. ▸Reduced YOY charge-off by 33%.▸Shortened time to market by +40%.▸Saved +1,500 processing hours monthly.▸Identified vendor cost opportunities, which led to significant savings.

Major Responsibilities:▸Consulted with credit unions across 13 states to increase overall loan outstanding by strategizing on underwriting, pricing, program, and policy updates to identify efficiencies for credit union partners. Highlights:▸Increased year-over-year credit union loan production by over 50%.▸Earned a Mid-Year Employee Award for Credit Union acquisitions in 2014.