Clayton King Email and Phone Number
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Top performing Sales and Distribution, Business Development, Strategy, Sales Operations and Product Management leader, for consumer service providers and global enterprises. Capable of managing multiple projects, balancing priorities and demands from the corporation or functional leadership team, including ability to assign priorities when appropriate through collaborative efforts. Ability to manage and lead cross-functionally, providing leadership and influence to drive new projects to completion on time and under budget. Deep understanding of support organization and support models, offers, and delivery models. Ability to communicate and articulate organizational vision, goals, and service programs direction at senior levels inside and outside of the business unit. Strong sales leader with channel program experience working with distribution points consisting of company owned retail, indirect sales channel, direct dealer distribution, master agents, sub-agent partners and national retail. Solution selling expertise leading sales professionals in both large and small sales organizations. Creation and maintenance of solutions and tools focused on driving sales, new business development, customer satisfaction, sales and operational productivity improvement tools.Goals include new value creation through sales leadership, product and service strategy, business and channel development, and strategic partnerships.Specialties: Telephony & cable technology and service, wireless carriers, indirect and value added reseller channel partner recruitment, sales models and sales process improvement, customer satisfaction improvement, extensive indirect and retail distribution experience.20+ years in wireless products and telecommunications16+ years business development, channel development, marketing, sales leadership and account management experience10+ years direct sales, sales operations, product management and development experience
Assurant
View- Website:
- assurant.com
- Employees:
- 11771
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Vice President, Account ManagementAssurant Nov 2014 - PresentEnglewood, CoResponsible for the planning, organizing, leading, control, and coordination of the provision of services to existing wireless carrier clients. Instrumental in developing short and long term goals for the growth of the wireless clients. Primary point of contact for assigned wireless clients and interface within Assurant to lead in the negotiation, strategy and provide solutions that will contribute to program growth and accomplish financial objectives. Responsible for all program management activities associated with the Device Protection programs including business reviews, operational performance, SLA adherence, etc. Lead the coordination of activities across all Assurant teams supporting the account including Sales, marketing, product development, legal, regulatory, compliance and manages all ongoing program changes. Responsible for achieving all financial targets for account (GWP, NOI, retention, etc.). Formulates policy and secures appropriate approvals. Then develops and administers procedures necessary to implement the approved policy. Responsible for the development and maintenance of an effective organization in various areas including: efficient work flow patterns; established performance standards; effective delineation of duties and responsibilities; suitable staffing levels; systems for timely communication of pertinent information. Responsible for the development, implementation, documentation, and monitoring of an ongoing quality assurance program. Provides information for management reports including Monthly Progress, Quarterly Reviews, Business Plan and more.
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Director Of Product SalesComcast Cable Jun 2013 - Jul 2014Greater Denver AreaDirect sales leader of Comcast's residential sales team consisting of 200+ team members for the Mile High Region. Responsibilities include team development, sales leadership and cable product goal obtainment, driving employee engagement and satisfaction, P&L responsibilities and working within a cross functional environment. Delivered the residential sales channel budget during the second half of 2013, generating more than $40M in subscriber revenue while leading team through significant cultural change. Re-engineered new hire training curriculum to address <6 month employee churn. Improvements led to a 42% reduction in new hire attrition and improved sales performance by more than 25% in the first 90 days. Responsible for creating and implementing pay-for-performance sales incentive programs for the frontline employee and leadership teams designed to exceed subscriber, revenue and KPI objectives. Created new sales strategy designed to reduce churn thru the acquisition of high value customer base and increase Average Revenue per User (ARPU). Led P&L cost containment strategies that helped to reduce customer acquisition costs, travel & entertainment expenses, improve customer tenure and drive revenue growth within the region. -
Vice President Of SalesThe Duck Company May 2012 - Apr 2013Arvada, ColoradoSales and Marketing leader of Duck Companies 5 Inside Sales and 20+ Outside Sales Representatives. Responsibilities included driving revenue growth and distribution leadership in the resort apparel industry. Actively hunted and sourced new points of distribution to expand brand presence in all markets nationwide. Created new sales processes and workflows thru Salesforce.com designed to increase productivity allowing for the prioritization of work to increase sales, resulting in a 40% improvement in close rates. Developed and implemented client target list and new sales strategy aligning outside and inside sales territory assignments, lead generation and assignments, developed new sales campaign processes and monthly forecasting through Salesforce.com. Directed P&L accountability through monthly travel and expense management, and cost reduction from 18% to 15% of sales by end of year 2012. Performed annual blitz and marketing efforts of all key accounts managed in Salesforce.com, phone appointments, web meetings, trade shows and in market presentations. Led marketing and promotion strategy by creating programs that enabled the business to grow sales revenue while increasing profitability.
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National Director Of Channel ManagementCricket Communications Jan 2009 - May 2012Greater Denver AreaChannel Management sales and operations support of Cricket 250+ Company owned stores and more than 3,500 exclusive and non-exclusive retail points of distribution. Develop the organizational channel sale annual business plan, budget planning and oversight. Actively hunted and sourced new agents nationally to drive distribution growth. Managed agent relationships at corporate level for all large scale regional and national agent partners. Development of sales tools and the sharing of best practices to create sales sustainability to assist in growing sales volume and increase revenue and profit for the organization. Responsible for organizational oversight and accuracy of CRM (Salesforce.com) tool including the creation of workflows and custom application integration. Created and managed the organizations sales compensation plan migrating individual contributors from a market bonus plan to a pay-for-performance bonus plan, resulting in over 15% improvement in handset and accessory sales revenue within the first 180 days. Drove operational and sales efficiencies throughout the organization by implementing key performance indicator reporting to impact close rate and customer experience improvements that focused on measurable growth. Championed cultural change improving customer retention levels and created customer advocates thru the development of Cricket’s Net Promoter Score program. Managed cooperative advertising budgets for major distribution partners. Led multiple projects that were delivered on time and under budget that improved how we interacted with our internal and external customer. -
Director Of SalesCricket Communications May 2005 - Jan 2009Greater Salt Lake City AreaDirector of Sales for the Wasatch Front responsible for the planning and the execution of distribution growth, driving sales, cooperative advertising funds/marketing and financial growth in more than 100 agent partner locations where Cricket products and services may be purchased. Led a team of 6 retail store managers and 4 indirect account managers responsible for supporting agent partners through training and sales support activities. Recruited new agent partners to expand brand presence and deliver sales growth strategy objectives to achieve revenue and profitability targets. Led quarterly business reviews with C-level agent partners and assisted in the creation of business plans that addressed training schedules, marketing plans and agreed upon sales goals.
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Retail Sales ManagerSprint Jan 2004 - May 2005Greater Denver AreaTerritory Manager for the Denver Metro Area North to Cheyenne, Wyoming, consisting of nine company owned retail stores and two kiosks which employs over 100 employees generating over 10 million in revenue annually. Duties include hiring Sprint’s retail leadership team, developing team members, coaching and mentoring store management along their career path as Sprint’s future leaders. -
Indirect Sales ManagerSprint May 1998 - Dec 2003Greater Salt Lake City AreaResponsible for acquiring new distribution points with local retailers and agent partners. This required contract negotiation, developing product launch and merchandising schedules within all newly contracted retail and agent locations. Coordinate the training of 3rd party sales representatives and merchandising and marketing of Sprint PCS products and services in more than 150 agent locations in Utah. Worked with C-level leadership to create quarterly business plan in each of Sprints key agent partner accounts & communicated business plan with Finance and Marketing to ensure that budget expectations were met.
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Indirect Account ExecutiveSprint Dec 1996 - May 1998Greater Salt Lake City AreaResponsible for over 30 retail locations and managed four retailers along the Wasatch Front providing necessary marketing collateral, sales support, training and competitive product knowledge.
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Business Development ConsultantPaperwise Corporation Jul 1994 - Dec 1996Greater Salt Lake City AreaResponsible for driving revenue growth thru quota attainment and consulting services into the transportation industry. Products and services I represented in the 13 State Mid-West Region consisted of a suite of document imaging turn-key software products, computer networking and storage solutions, consulting services and customer support.
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Customer Service SupervisorMccaw Communications Cellularone Jun 1992 - Jul 1994Supervisor of twelve inbound call-center representatives supporting Major Business and Government accounts. Successfully trained, coached and developed a team of twelve. Provided superior customer service to CellularOne customers and favorably reduced customer churn by delighting customers considering terminating service.
Clayton King Skills
Clayton King Education Details
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Economics -
Business Administration
Frequently Asked Questions about Clayton King
What company does Clayton King work for?
Clayton King works for Assurant
What is Clayton King's role at the current company?
Clayton King's current role is Channel Sales Leader | Sales Operations | Account Management | Sales Executive | Execution.
What is Clayton King's email address?
Clayton King's email address is cl****@****ast.net
What schools did Clayton King attend?
Clayton King attended University Of Utah, Salt Lake Community College.
What are some of Clayton King's interests?
Clayton King has interest in Leadership, Solution Selling, Team Building, Hunter, Channel Sales, Sales, Cold Calling, Channel Development, Children, Sales Operations.
What skills is Clayton King known for?
Clayton King has skills like Sales Operations, Cross Functional Team Leadership, Strategic Partnerships, Direct Sales, Account Management, Sales Management, Solution Selling, Product Management, Telecommunications, Leadership, Customer Retention, Sales Process.
Who are Clayton King's colleagues?
Clayton King's colleagues are Hannah Goodwin, Willard Staton, Andrew Brown, Colleen Steer, Janelle James, Amy Carding, Xiangyu Xu.
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