● Built strong teams, organization, tech culture, and an on-call “lifeguard” program.● Helped 33M people receive social care from over 1.4M services via screenings, automatic resource sharing, after-visit summaries, closed loop referrals, smart matching, and customer-branded resource directories.● Spearheaded engineering for the company’s largest strategic initiative, the successful feature integrations and customer migrations of an acquired competitor, involving 100+ dev & product contributors across many domains.● Led SaaS application development and tech-ops for these domains: Search & Smart Matching, Resource Directory, Platform Infrastructure, customer APIs, Internal Tools, DevOps, SecOps, and IT.

● Engineered and delivered an enterprise-scale premium virtual events SaaS platform using serverless single-tenant architecture with React, Python, GraphQL, and AWS. Integrations with Zoom SDK and ticketing services.● Implemented live analytics and live dynamic content management system (CMS) for multi-track, multi-day event content and HLS streaming with auto-captioning.

● Co-founded and led SaaS platform server and mobile development focused on peer marketing using rewards and cleverly branded user videos serving global brands.● Built the teams, organization, standards, and wore every hat.● The product had an incredible visual effects engine including ML/Dlib face calibration, a mobile app generator, and an attribution reward system.● Designed cloud-based architecture to ensure data privacy compliance (GDPR, COPPA, CCPA) brand safety. Awarded several patents.

Led teams responsible for video technology, web delivery stacks, and analytics for the new CBS content management system.● Responsible for two teams supporting CBS online video technology ; CBS front-end player delivery and complex back-end processing services. 24/7 DevOps support for video on demand and live events (E3, CES, Super Bowl, Grammy Awards, etc.) Demands doubled every nine months.● Managed development/QA teams of the completed CBS/CNET's Centralized CMS. Directed development of a real-time Data Visualization dashboard showing engagement metrics, velocity, and filtered views of SEO, social activity, geography, devices, video streams, and other metrics. Created a Tweetboard allowing automatic analysis and visualization done for Twitter handles. Designed within previously developed CBS’s Privacy By Design guidelines.● Co-managed the CBS Bridgewater office and building for four years. Worked with distributed teams (direct reports, managers, and internal customers) in San Francisco, Boston, Fort Lauderdale, New York, and Los Angeles.Used Linux, Java, Obj-C, Symfony2/PHP, Nginx, MySQL, Couchbase, JIRA, Git, Jenkins, Selenium, Watir, Javascript, jQuery, AJAX, Bootstrap, ActiveMQ, Elasticsearch, Akamai, Datasift, Inform, MySQL, Solr, REST APIs, Vagrant, Git, and AWS.

Led platform services teams providing the technical plumbing for all online video processing systems, web servers, application servers, search services, and several novel patented services powering 15 CBS brands.● Created a Visitor Tracking and Real-Time Recommendation Service used across CBS websites supporting 100+ million users.● Directed Video Player and back-end teams supporting 8 business units video large scaling demands. Teams were granted two video patents.● Led an R&D team of a self-programming website which later received a patent. The Bricks system tagged content from all CBS sites, provided recommendation units, related articles, video search, image finder, and fingerprinting services to the company.● Chaired NoSQL standardization and migrations across the company.● Drove 24% speed improvements across CBS w/business scorecards, investigation teams, and self-serve performance lab.framework for broader engineer use. Negotiated vendor contracts for more capacity and 37% savings.● Worked on W3C.org “Do Not Track” working group. Partnered with CPO to develop CBS’s Privacy By Design initiatives. Architected, directed the development, and operated the systems supporting systems to support and enforce these policies. Company-wide opt-out of behavioral advertising was made possible. Third-party tracking was identified by our Sentry scans (50K pages/day). Ad content was tested by our Sentinel before it ran. Reported weekly “data leakage” privacy report cards for all business units to executive leadership.● Ran a DevOps/3rd-tier support team for software, web delivery, and deployment services. There were 225 RPM builds/day and 6,000 deployments per day. Built streamlined help, performance, and support channels.Used Java, Tomcat, Resin, PHP, Apache httpd, Nginx, Python, Perl, Ruby, LUA, Varnish, Hadoop, hive, pig, zookeeper, Solr, Cassandra, Javascript, jQuery, HTML5/CSS, MySQL, Teradata, Git, SVN, and AWS.

Following the acquisition of CNET by CBS focused on integrations and broader consumption of services.● Co-led eight technology merger teams. Analyzed all activity, conducted customer interviews, evaluated functionality, and detailed costs of all systems. We decided how staff resources were deployed.● Designed and directed the creation of the Graffiti system which consumed, tagged, and indexed all content across the decentralized CBS/CNET company websites. Provided public APIs, documentation, dashboards, tools, and a widget gallery.● Streamlined and expanded support for web delivery services. Removed the need for Apache httpd module programming with the development of RUM . Re-implemented several modules (e.g., SEO) in LUA with efficient caching.● Chaired the CBS Open-Source Leadership Council and directed the CBS Open Team of software architects, ushering and cultivating the contribution of open-source software and API standards.Used and/or supported Linux, Apache httpd, Resin, Solr, Atomics, Java, Squid, Bugzilla, WADL, Hadoop, Ruby on Rails, LUA, PHP, Python, ActiveMQ, SVN, Javascript, SQL, and MySQL.

Created and open-sourced Solr enterprise search. Created the Atomics NoSQL database. Supplied all web site infrastructure software and services to all CNET business units.● Directed the creation, development, and open-sourcing of Solr enterprise search with four engineers. Lobbied for and gained approval from the CEO, executive staff, and legal for open-sourcing. Strategized community building. Solr now supports tens of thousands of businesses, has hundreds of contributors and fully disrupted a previous two billion-dollar enterprise search market.● Led the development of Atomics with three engineers. Atomics was a powerful early NoSQL-style enterprise search server based on open technologies. Atomics won the MySQL User's Conference “Application of the Year” award in 2005.● Supported over a dozen customer web delivery platforms.● Oversaw the performance testing and capacity planning for all major platform upgrades.● Owned contracts and re-negotiated Altavista, Weblogic, Caucho, and Akamai contracts each for 20-35% savings.● Migrated all common software platforms from Solaris to Linux, upgraded Apache 1.3 to 2.0, Weblogic to Caucho's Resin, and Altavista Search to Atomics and Solr. This resulted in a 5x speed improvement for 1/15th the cost.● Created and operated RTSS , a real-time persistent session data service. Created a SEO URL system for all CNET webservers. Designed an e-commerce digital download system. Oversaw the Universal Registration System, survey systems, user opinions system, stock quote system, and code search system. Helped Webshots.com with their image storage system and directed the team implementing their API.Used and/or supported Apache httpd, Apache modules supporting the company CMSes, Weblogic, Resin, Tomcat, precache servers, Altavista APIs, Solr, Atomics, an authentication and authorization system, a production SEO system, and large file delivery stacks, Linux, Solaris (Unix), C/C++, Java, JSP, Ruby, Perl, Shell, SVN, MySQL, and SQL.

Hired, managed, and directed all staff for a new department responsible for increasing speed and efficiency of existing services, resolving complex problems, providing system metric reporting, capacity budgeting, and promoting performance across all teams.● Team operated at any and all levels; hardware/OS, process-layer, network, and the application/service layer from internal and external viewpoints. Performance dashboard reported, correlated, and annotated system and service performance. Provided capacity budget plans and removed the need for over-provisioning.● Architected and led the development of an automated performance lab . System identified problems and ensured the success of all software systems. Made the lab self-serve with UIs. Used continuously for weeks. Established as a required SDLC phase similar to QA. Removed performance failures through production modeling.● Chaired CNET's Speed Council , a company-wide initiative. Evaluated, negotiated, selected, and integrated CDN providers. Developed engineering guidelines, content best practices, user studies, measurement systems, and automated report cards against business competitors. Conceived, developed, and open-sourced measurement system ( WebPerf ) for remote monitoring and scorecards across the company. Awarded the CNET Annual Achievement for improving page delivery time by over 50%.Used Solaris (Unix), C, Perl, Shell, Javascript, Apache httpd, HTML, Sybase, SQL, SVN, and many graphics libraries.

Specialized in the development of Download.com and Shareware.com and DevOps leadership.● Led the design, development, and project management to create Download.com using the most advanced CMS tools. Directed all proactive and reactive DevOps work for Download.com, Shareware.com and Shopper.com. Led DevOps engineers of CNET.com, ActiveX.com, News.com, Gamecenter.com, and BuyDirect.com. Massive scaling challenges of nearly doubling weekly allowed the combined CNET to become a top-ten Nielson web property.● Created CNET's Download Manager . This PC client application powered hundreds of millions of customer downloads from the company's site and was itself downloaded onto over two million computers.● Drafted the first Internet standard for advertising terminology with the Webmonsters group It was adopted by AdMonsters, and the working draft for the newly-formed Interactive Advertising Bureau (IAB).● Established the 1999 IT budget. Investigated and fixed dozens of performance problems with Snap! (later acquired by NBC). Remediated all code and libraries for Y2K. Served as CNET’s engineering due-diligence analyst for all acquisitions.Used Solaris (Unix), TCL, StoryServer, Verity, Perl, Shell, Apache httpd, HTML, Javascript, SQL, Sybase, and CVS.

Joined CNET as the third tech hire reporting to the CTO. In typical start-up fashion, wore every developer and operations hat.● Responsible for the company web server platform, configurations, monitoring, and reliability in a time of massive growth. Designed the first prototype for the company's advertisement tracking system. Wrote discovery inventory tools for hardware, software, and configurations. Designed and respectively led development of our software deployment and publishing systems. Contributed to the design of the first online content management system called StoryServer which was spun off to Vignette. StoryServer was later used by every newspaper, and Vignette had a very successful IPO.● Solo-developed and operated the company's second website, Shareware.com which autonomously located free software, scanned it, established a metadata protocol, and provided search and download. Experienced huge growth week-over-week.● Responsible for system access permissions, security audits, info-sec guidelines, operations fire drills. Interviewed over 100 people in person and was involved in the hiring of 95% of the local and remote technology staff. Taught early web technology topics. Was the single recipient of all webmaster email. Represented the company in the technical community and hammered out definitions for industry advertising metrics.Used Solaris (Unix), C, Perl, TCL, Shell, HTML, SQL, Netscape httpd, Apache httpd, StoryServer, Sybase, and CVS.