Clay Williams Email & Phone Number

Pigeon Forge, Tennessee, United States

- Collaborated with a team to prepare entertainment venues for scheduled shows, ensuring timely door openings and maintaining a clean and inviting environment.- Prioritized guest safety and efficiently managed guest flow before, during, and after activations while accommodating guests with diverse needs (e.g., wheelchair, ECV, walker users).- Enhanced guest experience by providing friendly and informative assistance, answering questions, and offering personalized recommendations about other park attractions and services.

Athens, Ohio, United States

- Processed parking permits request. Opted employees into payroll deductions. Maintained permit records for auditing purposes using T2 Systems.- Approved fleet reservations for faculty/staff and students with Fleet Commander. Prepared travel sheets, keys, and fuel cards. Explained travel procedures.- Answered parking questions via phone, email, and in person from visiting guest, contractors, students, and faculty/staff.

Sandusky, Ohio, United States

- Developed and managed staffing plans to ensure smooth traffic flow for daily attendance projections of 10,000-23,000 visitors.- Recorded performance evaluations and timekeeping of traffic & toll associates using Kronos.- Briefed administrators on developments affecting team performance and recommended corrective action plans.

Sandusky, Ohio, United States

Nelsonville, Ohio, United States

- Provided excellent customer service by greeting customers, answering questions, processing cash and credit card sales, and resolving issues in a timely and friendly manner.- Completed daily sales revenue reports and submitted them to management on time.- Mentored and trained new employees on the sales process, customer service procedures, and inventory management.

Bachelor Of Arts (B.A.), Political Science Pre-Law

Minors: - Business Administration - Sociology Awards and honors: - Summa Cum Laude

High School Diploma

Activities and societies: - Rocky Brands Mentorship Program - Vice President, History Club - Member, National Honor Society - Member.