Clea Laird Email & Phone Number

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Customer Service and Web Administrator | Prioritising customer needs online and overseeing digital product lifecycle

Brisbane, Queensland, Australia

Responsible for researching, writing and posting blog articles and other resources to drive leads, subscriptions, awareness and other important metrics, including: • Ebooks • Whitepapers • Infographics • Guides and templatesWork collaboratively with the Managing Director and Marketing Team to create web and landing page copy and craft social media content that clearly articulates the before and after state.Understand our client’s business strategy, objectives and needs to effectively manage my portfolio of clients and develop monthly content reports.

Brisbane, Australia

Create, manage and schedule marketing campaigns within Mailchimp and social media. Incorporate HTML, CSS custom code and animated gifs into email templates to create engaging email campaigns. Create and maintain consistent marketing content across all platforms, including, website, ERP and email. Work to streamline marketing procedures. Test emails and use performance data (MailChimp, Google Analytics) to monitor and improve design and content. Monitor the company website to ensure content and images are consistent with social media, email and printed material. Support the IT Coordinator to manage the Netsuite/JCurve ERP system, solve issues and improve automation performance for team members. Creating quality artwork designs according to stakeholders/client requirements.

Milton Brisbane

Create engaging, quality artwork designs according to stakeholder requirements. Processing orders and liaising with clients to job completion. ERP administration tasks including refunds and data migration to website

Fortitude Valley, Queensland, Australia

Brisbane, Australia

Liaise with clients and head office, supply phone and email support in regard to client website functionality and requirements. Monitor and manage high volume of inquires and project tasks within a deadline driven environment and ensure efficient and quality service is supplied. Use online automated project system, attend and conduct meetings in person, via Skype and phone.

Brisbane, Australia

Assist the production manager with scheduling and co-ordinating the communications and day-to-day workings of the production team. Process and maintain the purchase order log, production scheduling database, make sure paperwork is completed and assembly documentations are current and available, data entry, invoicing, liaise with clients and ensure that nothing is overlooked.

Murrarie

Co-ordinate and project manage the production of high quality presentations. Liaise with clients and suppliers to achieve expected results and sales targets. Ensure marketing co-ordination is achieved to company standards and deadlines in accordance to business plan. Provide clear and timely reporting on quotation, marketing and sales objectives. Re-evaluate suppliers and achieve lowest costs at expected quality.

Brisbane, Australia

Design, co-ordinate and project manage the production of high quality presentations.• Manage a high-volume of customer inquiries and production workload within a deadline-driven environment. • Thoroughly review specifications for pending jobs and instigate planning and preparation to insure timely, efficient and accurate production.• Client liaison, gather information in order to fully understand client requirements and ensure customer expectations are meet and quoting is accurate.• Develop ideas through discussion with clients, suppliers and team members to determine the most effective design, material and techniques are used to achieve the desired result within the time available.

London, United Kingdom

Greeting customers, scanning tickets, assisting with customer enquiries, stewarding audience entry and exit, keeping the venue clean, selling merchandise, serving food and drink, assisting with the box office and other duties as requested by the Deputy Show Manager.

Bachelor'S Degree, Information Technology

Activities and Societies: Women in TechnologyGraduated December 2018 Course Grade Point Average 6.31

Diploma Of Frontline Management, Effective Leadership, Customer Service Strategy, Recruitment, Budgeting And Operational Planning

Activities and Societies: Women in Technology (WIT)Develop the competency of individuals who are taking on responsibility.

High School Certificate