Professional with strong understanding of IT application management, project management and business processes.Strong critical thinking and analytical skills including determining relevant issues and alternative approaches for issues resolution.Able to work under pressure, critical situations and tight deadlines.IT Managing in both branches (Sorocaba SP e Montes Claros MG), Datasul System Managing (TOTVS) in several modules, HCM2.10 Payment System, Domino Lótus Notes, BI (VIS) in Heterogeneous Environment (Windows, Solaris, Unix e Linux), Projects Managing, IT Infra-structure Administrating, Office 365, Security SystemKnowledge in IT Best Practices: Cobit, ITIL and PMBOKExperience in Contract Negotiation and Certification of Partners and Suppliers for Service providing; daily verification of the execution of the pre-defined activities.Technical knowledge on ERP customizations, Business Intelligence Applications, DatabasesMore than 10 years of experience on IT areaEspecializações: IT Management, Database Progress, Microsoft Net, Totvs, EMS, HCM, Lotus Notes, Domino IBM, SonicWall, Zabbix, Datasul, ERP, Project Manager, Business Inteligence, Business Process Modeling, Palo Alto, Office 365, Cloud