Cleber Almeida Email & Phone Number

Adelaide, South Australia, Australia

Adelaide, South Australia, Australia

• Responsible for preparing and setting up restaurant, bars and fuctions rooms.• Take orders from clients on the counter and do cashier duties, including open close of this one.• Responsible for providing an outstanding customer service.Achievements:• Improved the customers’ satisfaction with private functions, getting better feedback.

Mount Barker, South Australia, Australia

• Responsible for designing structural steel, timber and reinforced concrete members in accordance with applicable Australian standards and NCC using Excel spreadsheets and Microstran design software• Design Footings following AS3870 and using CORD (Code Oriented Raft Design) design software.• Prepare structural and footings plans and detailing using AutoCAD.• Design piling, cantilever and gravity retaining walls.• Attend to footings inspections, providing technical advice in written and oral form.• Administer projects of all sizes, manage finances and assist in preparing proposals.

Sydney, New South Wales, Australia

• Responsible for managing a team of 16 staff for different functions up to 400 pax and ballroom set-ups.• Training new staff, introducing them to the procedures and standards of the venue, leading staff, delegating responsibilities, and coordinating them.• Assisting with management duties such as selecting new staff, doing weekly rosters, maintaining stock supplies, and other tasks.Achievements:• Reduced staff turnover, improving the relationship between the staff of different levels.• Improved the guests' and customers' experience, getting better feedback and reviews.• Elected the best front-of-house staff in 2019.

São Vicente, São Paulo, Brazil

• I had the opportunity to develop my customer services skills at my family’s business where I was responsible for managing and training staff, running payments, and dealing with suppliers.• Responsible for administrative suppliers and products stock, coordinating and organizing different types of events and celebrations at the venue.• End-to-end management.Achievements:• Improved stock management, purchasing better and cheaper supplies and reducing waste.• Increased the number of bookings and private functions.• Enhanced the control of cash flow, payments, and stocks.

Santos, São Paulo, Brazil

• In the Education Department of city of Santos, I was responsible for office tasks initially in the Human Resources Section, and when I received a promotion, I was transferred to the Transports Section being responsible for assisting city residents and employees.• Actioning payment duties of suppliers and employees and managing contractsAchievements:• Upgraded the employee's payment control, reducing time and improving payment accuracy.• Established workflow processes, monitored daily productivity, and implemented modifications to improve personnel's overall performance, reducing the waiting time for being attended and outcome of the due inquiry.

Praia Grande, São Paulo, Brazil

• In the Administration Department of the city of Praia Grande, I was responsible for managing the city car fleet, ccontrolling and managing suppliers, contracts, and drivers.• Manage over 310 vehicles, ensuring these are always in conditions to use. Achievements• Improved the car fleet in numbers and quality of the vehicles, avoiding the interruption of public service.• Solved payment debt issues, improving the process so this did not happen anymore.

Associate'S Degree, Civil Engineering And Structural Design

Certificate Iv, Diploma And Advanced Diploma, Accounting

Bachelor Of Economic Science, Economics

Bachelor'S Degree, Administration

Technician, Business Administration And Management, General