Charles Lee Email & Phone Number

I am the Chief Operating Officer of Case Status, a legal tech software that helps law firms change the way they engage with their clients. Case Status streamlines client communications, provides real-time case progress tracking, facilitates NPS & referrals, and improves the client experience. Prior to relocating to Charleston, SC and joining Case Status in 2023, I was the CEO at Envoque, an employee engagement consultancy working with companies to help improve their employee experience. Additionally, I've also served as the SEVP and Head of North America at Tivian, a global leader in employee engagement solutions, where I led the growth and expansion of the business in the region. I also have a strong background in software/solution development, customer success, digital/brand marketing and large-scale content and creative production, having worked as the Senior VP Solutions and Head of Studios at GuideSpark, the Chief Digital Officer at Mod Op, and the COO and Managing Partner at Creative Asylum. I have published articles on topics such as employee communications, content strategy, and QSR industry trends in various media outlets. My core competencies include strategic leadership, complete company operations, marketing innovation, digital transformation, and customer satisfaction.

Listed skills include Advertising, Social Media Marketing, Digital Media, Social Media, and 12 others.

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  Pomona College

  Economics