- Create and manage social and PR editorial calendar to ensure global consistency therefore increasing organic social growth by 220% and engagements and insights by +345% within a two month span- Review analytics and create reports on key metrics, measuring web traffic, monitoring SEO and discovering current trends- Creative lead on the organization's website layout and foundation in order to develop the creative voice for organization across websites, newsletters and interactive brochures- Manage and facilitate social media community by responding to social media posts to develop discussions and worked with executives to increase overall social presence

- Facilitated onboarding of new staff members which led to increased efficacy and quality of project implementation and data best practices - Reviewed over 70 contact tracing cases alongside managing team on a daily basis to ensure accuracy and reports met required data benchmarks - Collaborated with Epidemiologists to collect and analyze cases associated with a congregate or other high-risk setting that required time-sensitive, detail-oriented attention within 2 hours of completed investigation - Oversaw surveillance and monitoring databases or local tracking spreadsheets to identify newly diagnosed cases and contacts for tracing efforts in order to develop reports for multiple audiences, and evaluate processes and systems to transfer knowledge to relevant staff- Implemented dynamic communication and interpersonal skills, cultural competency/sensitivity, tactful language, and empathetic interviewing skills to build rapport and maintain trust with cases and contacts of varied backgrounds if symptomatic, and enrollment in the monitoring database

- Researched and prepared reports for investigations and special projects relative to communicable disease control program- Maintained case and contact confidentiality while ensuring all information is collected in concordance with state data privacy and HIPPA protocol- Initiated prompt calls to newly diagnosed cases and their contacts to gather health information and informed contacts of potential exposure while inputing data (i.e., symptoms, contacts, etc.) into the database in a timely fashion- Generated letters and case investigation notes while following up with clients utilizing our best practice protocol - Managed outbreak cases in nursing homes, schools, group homes, outpatient facilities and etc. and contacted facilities to distribute protocol documents and measures

- Oversaw supply inventory of over 200 medications and stock maintenance at the beginning and end of each clinic day; updating medical database by matching each medication used with patient ID code- Scribed alongside physician the patient's medical findings, diagnosis, treatment updated patient medical history and billing code for insurance- Performed initial patient examinations obtaining eye pressure, visual acuity and ocular motility and assists physician with related examinations/procedures as directed- Performed optical coherence tomography (OCT) on patients to scan images of the retina for the physician to map and measure eye thickness for diagnoses

- Reviewed and created bi-weekly health education lesson plans for children on mental health topics, building healthy relationships, addressing and healing from trauma- Reviewed grant funding proposals to delegate where extra funding is needed in the shelter- Created health program to create and disperse first aid kits to residents of the shelter and families seeking asylum by the organization through donations from local universities and community- Organized a health program fair along staff members that provided resources for residents to find jobs, offer free transportation and clothes for job interviews, child care waivers, health conditions that affect that community- Performed oral presentations for shelter residents and staff on sex education, free health check-up resources in the community for non-insured patients,- Created pamphlets for residents that highlighted at-home workouts they could execute in their housing apartments and educate them on their increased susceptibility to certain health condition due to the majority of them being minorities.

- Facilitated health education plans for children ages 5-16years old centering around healthy eating habits that are cost effective- Created physical obstacle courses that were engaging for the children - Taught lesson plans that centered around career planning and college prep