I bring 28+ years of versatile hands on IT success in leading IT operations, managed services teams, end user support, budgeting and cost control. Currently I operate a NerdsToGo Computer Services franchise supporting small business and residential clients in my community with their technology needs. My record of cultivating strong cross-team relationships between technology staff and business leadership to meet corporate goals, increase company growth and to deliver significant results has earned me accolades as an analytical, creative, energetic, dedicated and resourceful problem solver that performs well under pressure.Some of my successes include:• Recovering lost data and damaged machines for countless clients• Securing hundreds of systems from malware attacks, ransomware attacks, and other threats• Exceeding budget management by reducing expenses over 20%.• Collaborating with Sales to secure a $3M executive client contract.• Training staff and leading a development team for SaaS products, generating millions in recurring revenue.• Mentoring and leading staff through a relocation project for multiple data centers and offices.• Researching and developing change processes needed to migrate custom applications to cloud solutions
Listed skills include Saas, Enterprise Software, Microsoft Sql Server, Databases, and 56 others.