Clement Dionisio, Pmp Email & Phone Number

Toronto, Canada Area

Toronto, ON

• Managed the testing, implementation, training and support of critical financial accounting and vendor management projects on a global SAP platform. Liaised with SAP consultants, Finance and AP departments, subject.
• Coordinated a project to interface the domestic SAP FI instance with that of Johnson and Johnson Global allowing for the alignment of all processes from purchasing to payment.
• Led the deployment of a new online workflow application that manages vendor master data for all Canadian Johnson and Johnson affiliate companies.
• Executed the testing and validation activities in SAP to support the introduction of the HST in Ontario and British Columbia

Markham, ON

• Supported the operation of the central insurance broking and processing office for small to medium businesses in Canada.
• Managed regular releases with a third party development team to maximize business impact on a compressed development cycle
• Designed and implemented processes and procedures for the introduction of new insurance products including integration with existing processing software
• Provided in depth reporting with a focus on operations and resource management

Toronto, ON

• nterfaced with cross-functional stakeholders to translate business needs into formal impact assessments and functional prototypes. Partnered with TELUS Business Transformation development teams to implement small to.
• Reduced the lead time to fulfill international resale orders by 3 days by implementing a consolidated knowledge portal for all TELUS cross border activity that utilized a new wiki-based knowledge management platform.
• Introduced a new process and application to manage internal and external order status data reducing wholesale order escalations by 10% in under a month.
• Championed the use of a new wiki/blog/news feed framework for internal communication and process integration.

Toronto, ON

• Provided HR support to executive level team members in TELUS Business Solutions.
• Coordinated the communication and distribution of the annual ‘Pulsecheck’ employee engagement survey to over 3500 team members improving response rate from the previous year.
• Produced monthly reports and analysis on recruitment performance, employee churn, and demographic diversity for senior management.
• Improved talent management and internal recruitment success rates by automating the creation of at-a-glance profiles for high performing team members.

Vancouver, BC And Toronto, ON

• Uncovered over $2M in incremental efficiency gains using the “Quick Win” methodology of focusing onimmediate tangible business value to fuel passionate business engagement.
• Implemented and delivered an end-to-end delivery system/process for pre-qualifying, ordering and fulfilling orders for the Prime Rate Interface (PRI) service.
• Relocated to Toronto from Vancouver to establish a new satellite Quick Win Team.
• Managed the recruitment and selection of 7 diverse, high performing team members within acompetitive Toronto job market.
• Provided ongoing mentorship and coaching to help elevate team members into positions ofinfluence within TELUS.