• Veille sur l'industrie du travel, l'ingénierie pédagogique, le développement durable, les évolutions sociétales• Définition du contenu pédagogique et du déroulement des différents parcours de formation travel (formation initiale, formation continue, formation diplômante, formation certifiante)• Digitalisation de parcours de formation sur un LMS (Learning Management System) : définition et conception de parcours de formation en ligne, sélection et réalisation de contenus d'apprentissage sous différents formats (supports visuels, documents, textes, vidéos commentées, quizz, exercices de mise en application)• Définition et évaluation des acquis travel des apprenant(e)s au travers de critères de réussite• Accompagnement des apprenant(e)s dans leur parcours de formation sous forme de tutorat• Accompagnement d'étudiant(e)s et de professionnel(le)s dans la recherche de stages ou d’emplois (coaching)• Accompagnement d'apprenant(e)s en parcours VAE (Validation des Acquis de l'Expérience)• Accompagnement de porteurs et porteuses de projet sous forme de coaching sur l'industrie du travel• Recrutement et coordination d'expert(e)s pour la réalisation de masterclass et d'évaluations d'acquis sur diverses thématiques• Co-design de parcours de formation sur mesure pour des entreprises de l'industrie• Préparation et animation de masterclass• Définition, animation et coordination de projets pédagogiques avec des entreprises de l'industrie (cas d'étude, business case)• Réalisation de l'ensemble de ces missions dans un écosystème en blended learning : formation synchrone et asynchrone, en présentiel et distanciel, classe inversée, système de captation vidéo rich media, LMS

I train current and future professionals of the travel industry, and more precisely on the topics of leisure travel : students, professionals already working in the industry, professionals from other industries looking for a change, start-up companies.I also publish articles in our magazine called Strategos and other media.I participate in events around the Leisure Travel Industry.

B2B Travel operator specialized in Mexico, Caribbean zone and Latin America- Disputes treatment- Assisting the sales team and the clients- Keeping the CRM up to date- Creating promotional offers- Animating the Facebook page- E-mailing- Marketing operations with our business partners (destinations and hotels)

Final internship for my MBAHuwans is an online travel agency specialised in adventure and hiking.- Treatment and processing of questionnaires and clients'​ opinions online- Managing clients' feedbacks and disputes through several channels - Statistics- Writing specifications to improve the questionnaires- Establishments of quality patterns- In charge of the annual quality report for 2014

4 months internship in a Mexican Destination Management Company dedicated to exchange students in Mexico- Content Management: creating and uploading content on 2 websites, layout organization, writing articles for the blog- Translations in English, Spanish and French for the websites, the Facebook page and corporate documents, proof-reading- SEO: tags with Wordpress- Reporting and use of Google Analytics: creating dasboards and weekly dashboards on Excel- Conception of evaluation forms- Proposals for a project aiming to improve communication and productivity within the office- Preparation of a Powerpoint and presentation in English in front of 50 prospects- Prospect surveillance on Facebook and forums- Participation in communication events: stand installation, flyers and goodies' distributions, giving information- Operational participation in a festival

IGM is an IT services company- Looking for new prospects : teleprospection, e-mailings, use of specialized directories- Use of a commercial software : OpenERP - Participation in the organization of business breakfasts set up to present the software package named "MyReport" - Updating CVs to the company format

- Social networks : animation, promotion, customer relationship- Internal organization : redefining working positions, establishing an organization chart, making propositions- Promotion : setting exhibition stands, public relations- Trips and Events : animation, supervision of people and equipment- Working in Spanish and in English, translations

Welcoming and advising prospective students during Open Days and selections at school

Student group project- Organizing conferences for students about various professions- Organizing a party gathering students and school partners- Representing the students when with profesionnals

- Welcoming the international clients- Advising and helping clients- Setting up and organizing the shop- Opening and closing of the shop- Cash registering procedures- Use of English and Spanish

- Collecting shoes on a very short period (2 weeks)- Organizing small sales- Prospecting companies