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Chris Clement Email & Phone Number
Support Manager - Red Falcon, Britannia, Team Design
at
ECI Software Solutions
LinkedIn matched
✓ Verified May 2026
2 data sources
Profile completeness 71%
Current company
Role
Support Manager - Red Falcon, Britannia, Team Design
Location
Austin, Texas, United States
Company size
Who is Chris Clement? Overview
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Quick answer
Chris Clement is listed as Support Manager - Red Falcon, Britannia, Team Design at ECI Software Solutions, a company with 1660 employees, based in Austin, Texas, United States. AeroLeads shows a matched LinkedIn profile for Chris Clement.
Chris Clement previously worked as Sr. Manager, Product Support | Global Customer Experience at Eci Software Solutions and Multiple Saas/Cloud Product Support Manager at Eci Software Solutions.
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Email format at ECI Software Solutions
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ECI Software Solutions
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Profile bio
About Chris Clement
Leading multiple small and large teams to achieve corporate goals through implementation of business process improvement, leadership development, and culture building. A strong focus on accountability, visibility, and the customer journey, enabling teams to achieve KPI's, driving NPS scores, and building recurring revenue through customer loyalty.
Current workplace
Chris Clement's current company
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Eci Software Solutions
11 roles · 26 years
Chris Clement work experience
A career timeline built from the work history available for this profile.
Sr. Manager, Product Support | Global Customer Experience
Current
Jul 2022 - Present
Multiple Saas/Cloud Product Support Manager
ECi Software Solutions is a global software solutions company specializing in technology and software solutions and services for a diverse group of entrepreneurs in the manufacturing, building & construction, field service, and distribution vertical markets. We focus on end-to-end technology solutions for SMBs that enable entrepreneurs to compete, grow.
2018 - Jul 2022
Support Manager - Red Falcon, Britannia, Team Design
Empower three support teams to deliver awesome across their respective software platforms. Develop and coach new leadership.
2016 - 2018
~2 yrs
Support Manager - Red Falcon, Britannia
Empower two support teams to deliver awesome across their respective SaaS platforms.
2015 - 2016
~1 yr
Support Manager - Red Falcon
Empower a team of support engineers to deliver awesome across a single SaaS platform. Build proactive customer support procedures bringing value to the customer while increasing revenue for the company. Measure process results through constant customer feedback and key metrics.
2014 - 2015
~1 yr
Saas Support Team Lead
*Red Cheetah was purchased by ECi Software Solutions, the company I currently work with*Develop process and procedure geared towards voice of the customer, Implement quarterly surveys with employee incentives and goals, Implement proactive calls to every customer on a monthly basis bringing to the customer added value while increasing company revenue and.
2012 - 2014
~2 yrs
Dealer Advisor
Develop and manage relationships with Dealers and their representatives by learning their business, developing creative solutions and providing ongoing training and support of a large SaaS ecommerce software solution. Promote the further development of Guided Partner Services by coaching and training new and existing employees on software and service.
2010 - 2012
~2 yrs
Owner/Broker
Synergy Property Group
Started a real estate investment company with two other partners. Brokered the purchase and sale of over 30 residential and commercial properties increasing the company net worth and portfolio year over year for four years. Sold my portion of the company for a profit.
2006 - 2010
~4 yrs
Technology Committee - Vice Chair
Evaluate and develop technology standards and business process flows to facilitate the profitable growth of Texas Realtors.
2006 - 2008
~2 yrs
Senior System Consultant
Support a wide range of wireless networking products, working directly with product engineers in a lab environment to quickly resolve issues. Create knowledge base articles, develop training and coach lower tier support groups on specific hardware/software products including Windows Mobile/CE, Wireless Infrastructure, and barcode terminals; Travel onsite.
2000 - 2004
~4 yrs
Team & coworkers
Colleagues at ECI Software Solutions
Other employees you can reach at ecisolutions.com. View company contacts for 1660 employees →
MS
Mark Smith
Colleague at Eci Software Solutions
Kannapolis, North Carolina, United States, United States
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TW
Tom Walden
Colleague at Eci Software Solutions
Palm Bay, Florida, United States, United States
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RP
Rajendra Perala
Colleague at Eci Software Solutions
Hyderabad, Telangana, India, India
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MB
Mike Bonfig
Colleague at Eci Software Solutions
Lakeville, Minnesota, United States, United States
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KF
Kasey Ferguson
Colleague at Eci Software Solutions
Azle, Texas, United States, United States
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GT
Garrett Tucker
Colleague at Eci Software Solutions
United States, United States
View →
SR
Stephanie Raff
Colleague at Eci Software Solutions
Broomfield, Colorado, United States, United States
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SP
Samantha Phelps
Colleague at Eci Software Solutions
Greater Boston, United States
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MT
Mark Tibboel
Colleague at Eci Software Solutions
Netherlands, Netherlands
View →
BW
Brendan White
Colleague at Eci Software Solutions
Atlanta, Georgia, United States, United States
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Mark Smith
Colleague at Eci Software Solutions
Kannapolis, North Carolina, United States, United States
View →
TW
Tom Walden
Colleague at Eci Software Solutions
Palm Bay, Florida, United States, United States
View →
RP
Rajendra Perala
Colleague at Eci Software Solutions
Hyderabad, Telangana, India, India
View →
MB
Mike Bonfig
Colleague at Eci Software Solutions
Lakeville, Minnesota, United States, United States
View →
KF
Kasey Ferguson
Colleague at Eci Software Solutions
Azle, Texas, United States, United States
View →
GT
Garrett Tucker
Colleague at Eci Software Solutions
United States, United States
View →
SR
Stephanie Raff
Colleague at Eci Software Solutions
Broomfield, Colorado, United States, United States
View →
SP
Samantha Phelps
Colleague at Eci Software Solutions
Greater Boston, United States
View →
MT
Mark Tibboel
Colleague at Eci Software Solutions
Netherlands, Netherlands
View →
BW
Brendan White
Colleague at Eci Software Solutions
Atlanta, Georgia, United States, United States
View →
FAQ
Frequently asked questions about Chris Clement
Quick answers generated from the profile data available on this page.
What company does Chris Clement work for?
Chris Clement works for ECI Software Solutions.
What is Chris Clement's role at ECI Software Solutions?
Chris Clement is listed as Support Manager - Red Falcon, Britannia, Team Design at ECI Software Solutions.
Where is Chris Clement based?
Chris Clement is based in Austin, Texas, United States while working with ECI Software Solutions.
What companies has Chris Clement worked for?
Chris Clement has worked for Eci Software Solutions, Red Cheetah, Synergy Property Group, Texas Association Of Realtors, and Symbol Technologies.
Who are Chris Clement's colleagues at ECI Software Solutions?
Chris Clement's colleagues at ECI Software Solutions include Mark Smith, Tom Walden, Rajendra Perala, Mike Bonfig, and Kasey Ferguson.
How can I contact Chris Clement?
You can use AeroLeads to view verified contact signals for Chris Clement at ECI Software Solutions, including work email, phone, and LinkedIn data when available.
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