Manage and evaluate performance-based contracts.Conducted visits and meetings to better understand each organization and the successes/challenges they face in order to tailor coaching and feedback.Analyze and evaluate RFPs (Request For Proposals) for non-profit organizations trying to obtain city contracts.Coordinate, and facilitate training and presentations for both internal and external stakeholders.Create platforms for non-profits to convene, share best practices, emerging issues, and collaboratively update our agency on their progress.Investigate complaints and attempt to resolve them through recommendations, coaching, and mediation.As a Deputy, supervised a team of 5 City employees as they managed and evaluated a portfolio of 120 performance-based contracts.Meet with nonprofits to ensure that their program services aligned with DYCD requirements.Meet with other agencies/organizations to see how we can work collaboratively towards a project or single goal.Provide technical assistance and direct corrective action for under-performing contractors.Assist with the development of more efficient/effective approaches to program administration.Developed systems to collect both qualitative and quantitative information from stakeholders.Interpret data, and analyze results in order to prepare written reports, correspondences, memoranda, presentations, and records.Act as a liaison between stakeholders to ensure that programs are meeting government mandates.Provide fiscal oversight, monitoring, and coaching to ensure conformity of federal/state/city guidelines.Examine and oversee the initiating, reviewing, processing, or approval process for budgets, bids, and contracts.Took part in work groups to refine current systems to improve efficiency and consistency across the agency.

Responsible for the development and management of a fee-for-service After School Program, Summer Camp, and Holiday Camp. Developed and implemented communication strategies tailored to each stake holder (parents, staff, agency, subcontractors, etc.).Responsible for interviewing, hiring, training, and management of staff.Created and distributed informational fliers and pamphlets.Took feedback provided by stakeholders and developed systems to act on recommendations.